QuickBooks Desktop for Mac 2020 consistently freezing in Catalina 10.15.7 when entering transactions

Hi jcapecci,

I can see how this freezing behavior affects your work. Let's check to see what's causing it.

Your operating system is supported, so we'll do some troubleshooting steps in QuickBooks. If you haven't already, you can update your QuickBooks. This step usually fixes random issues in the program.

If you're still experiencing the same thing, turn off other running programs on your computer and try creating transactions again. You may also consider turning off your anti-virus program for a very short time. However, please handle this with caution coz this will make your computer vulnerable to computer viruses until you turn it back on.

Feel free to share an update after doing the steps I mentioned.

Thanks for the reply. My QB is up to date. My anti-virus program is already off and I keep a minimum of programs open. 

I have found that I'm more successful hitting Return to save a transaction than when I hit the Record button. Hitting the button has been when things freeze. 

Any other suggestions?

Thanks for posting here, @jcapecci,

Every QuickBooks version has a specific system requirements to make sure it function at its best. With that being said, QuickBooks for Mac 2020 works best with macOS 10.14 (Mohave); supported by macOS 10.14 (Mojave).

There are times, earlier versions of QuickBooks Desktop for 2020 on Catalina has incompatibility issues which may cause the program to freeze or crash. See this link for the complete explanation: Risk of data file corruption and data loss for QuickBooks Desktop for Mac users who attempt to run Q...

If you have any issues or need technical help with your QuickBooks account, I recommend reaching out to our Support Team. To contact our representatives, click this link to initiate a live discussion: QuickBooks Desktop for Mac chat

Let me know how it goes. I want to keep track of this topic and make sure it gets taken care of. I'm also here if you ever need further help with any other things in QuickBooks. Have a good one!