Quickbooks has an option to call support but it is closed when it says to call

I understand the urgency of getting your issue resolved, 143salmon. I'm here to ensure you get the best help available so your concern gets sorted out immediately.

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Hi, the issue is the Chat is shown as closed, the Call back is shown as closed, the Call Support is not shown as closed even though it is closed and as you confirmed 

Our live support is only available during their business hours, from 6 AM to 6 PM on weekdays and from 6 AM to 3 PM on Saturdays. Here's an article for your reference: QuickBooks Online Support.

I tried last night and today and it does not show these times. 

So I called, please refer to the screenshot from the initial post. 

It shows that the Call Support is active. 

So I called. 

Then it asked how it could help me

and then told me support was called. 

If the above info was shown then I or others would not be chasing a support line that is not open. 

It's a small issue but I can't be the only one. 

I suggest they grey it out during nonworking hours and or put that a bot will answer during nonworking hours, and can only answer some questions. And instead of giving us a code to refer to with support and the phone number, have that greyed out. 

Hello, @143salmon.

Thank you for sharing your thoughts about how support options will be shown on our page. I'll take note of it. 

I also encourage you to leave the feedback from within the product. Here are the steps:

1. Go to the Gear icon and select Feedback.
2. Provide your product suggestion. 
3. Click on Next to submit feedback.

Check out this article for more information about providing feedback to make the program better: How do I submit feedback?.

You might also find these articles helpful in achieving basic tasks in QBO: Video tutorials for QuickBooks Online.

I'm always here if you have further questions about QuickBooks. Just let me know by leaving a reply below. Have a wonderful day!