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Red Barn
Level 1

Quickbooks online - Pay Bills - not all bills are showing up.

I'm using quickbooks online. When I click on Pay Bills - it says I don't any outstanding bills, yet when I run an A/P report all my bills show up.  Note the bills that aren't showing up are over 365 days old.  There used to be a drop down that said show all dates or show all bills. -it's not longer there.  HELP!

10 Comments 10
TirzahC
QuickBooks Team

Quickbooks online - Pay Bills - not all bills are showing up.

I can help you sort this out, @Red Barn.

 

The Pay Bills section will only show the last 365 days of all outstanding bills you've entered into QuickBooks. 

 

The Account Payable report will only show the total amount of your unpaid bills, grouped by days past due. This will only track who your creditors are, how much you owe, and how long you've owed debts. This is the reason why the custom field doesn't show in the report.

 

I can share some insights about the AP reports in QuickBooks Online.

 

Here's how: 

  1. Go to Reports.
  2. Locate and open the Balance Sheet report.
  3. Select the amount listed for the Accounts Payable to open the Transaction Report for that account.
  4. Select Customize.
  5. In the Customize report panel, select the Rows/Columns item to open the section.
  6. From the Group by drop-down list, select Customer for Accounts Receivable or Vendor for Accounts Payable.
  7. Select Run report.

You can read through this article to get the most out of your financial reports: Customize reports in QuickBooks Online.  

 

 

 Please let me know if you have further questions. I'm always here to help. Have a good one!

Red Barn
Level 1

Quickbooks online - Pay Bills - not all bills are showing up.

I can run the report and see the outstanding bills that's not the issue -  what's the best way to record a payment?  And what if I don't want to pay the entire bill - but only a partial.  Is this not an option like it was in the past?

 

Assuming there is no way to adjust the settings to show ALL the bills?

 

MaryLandT
Moderator

Quickbooks online - Pay Bills - not all bills are showing up.

I can help you pay old bills in QuickBooks Online, Red Barn.

 

You can make a partial payment to your bills. To locate old transactions that are more than 365 days old, you need to select All dates from the filter. Let me show you how:

 

  1. Go to Expenses from the left menu.
  2. Click Filter.
  3. Select Bill from the Type drop-down.
  4. Select Open from the Status drop-down.
  5. Choose All Dates.
  6. Click Apply.
    pay old bills.PNG
  7. Once done, sort the date by clicking the arrow to see old bills.
    pay old bills1.PNG
  8. click Make payment, then enter the initial amount.

Aside from that, you can also open the vendor's profile and proceed to the Transaction List tab. Then, locate and pay bills from there.

 

I'm adding this link to learn a different way of paying expenses: Enter bills and record bill payments in QuickBooks Online.

 

Let me know if you need anything else I can help you with QuickBooks. I'm always right here whenever you have follow-up questions about this.

Red Barn
Level 1

Quickbooks online - Pay Bills - not all bills are showing up.

I don't have "Make a payment" as an option - only schedule a payment.  

MarsStephanieL
QuickBooks Team

Quickbooks online - Pay Bills - not all bills are showing up.

Great to see you again, @Red Barn.

 

I can see that you're almost there to make the bill paid based on the screenshot you've shared. I'd be happy to show you where to click it so that you'd be routed to the Bill Payment page. 

 

In the expense transactions, look for the bill transaction that you want to pay and click the drop-down icon beside the Schedule option under the ACTION column. Then, select Mark as Paid and check the outstanding transaction that you'll use to pay the bill. This is how it looks like:

 

 

I've added an article to help you manage your bill transactions: Record a purchase, payment or bill using a cashier's check.

 

You may check out this reference in case you've entered a transaction with the wrong information: Void or delete transactions in QuickBooks Online

 

I'll be here if you have other questions or if you need further assistance. Feel free to let me know in the comment section.

Red Barn
Level 1

Quickbooks online - Pay Bills - not all bills are showing up.

Thank you!!!  I'll give it a try!

dswazes
Level 3

Quickbooks online - Pay Bills - not all bills are showing up.

Red Barn,

 

Did that work for you? 

uniquepools
Level 2

Quickbooks online - Pay Bills - not all bills are showing up.

to see aging bills still not paid, change the date range to ALL bills when using the pay bills screen. Old bills from before the last 365 days will appear.

Just select the FILTER button right below payment account and  change to "all dates". 

Tahir Hussain
Level 1

Quickbooks online - Pay Bills - not all bills are showing up.

Hey, I've been having quite a similar error. 

It is whenever i enter multiple bills, let's say 2, and i pay both of them with the same number, one of them retains the same number while the other is being one + the number i entered. 

Can someone please assist. 

Thanks.

Carneil_C
QuickBooks Team

Quickbooks online - Pay Bills - not all bills are showing up.

Hello, Tahir.

 

I want to help you achieve your goal, but could you tell me more about it or add screenshots about your issue? This will enable me to understand the situation better and offer you an accurate resolution.

 

Additional information is much appreciated. I appreciate any details you can provide. I'm looking forward to your reply. Have a great rest of the day.

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