@GE_no 

Is your company registered in CA, FL, IL, KS, NC, NH, NY, SD, TN, TX, UT, or WA?

You may consider one payroll app. It costs $190/year + $30/employee/year

I agree; it feels like being backed into a corner, doesn't it. And doing this to you right before tax season is unethical, imho.  I hope you exported all of your financial reports in case of audit, because you are locked out of all of your historical data, too. You can't even open quickbooks to run old reports.   I feel that in and of itself is a crime.

@TX-Duane 

You can convert your QBO data to a QB Desktop file format and use the trial version to access your historical data for good. Then you can start from scratch in another accounting app to lower your conversion costs.

I find the quickbooks online to expensive for us we are a small business I used to buy the software desktop pro for $149 a year.  I am paying now $485 and it will double next August, I am planning to look for other options,since we are a small business and cannot afford such expensive software.  Any suggestions?

@LLBBB 

Do you have QB Desktop 2023 Pro Plus for single user?

Do you need the payroll module?

I got now online quickbooks, They charged me $485 plus tax but they claim it will be $970 when it renews.

yes

yes I didnt renew this year as email sail $300 then went to site to renew and it was $550.oo called for help but got none. So far I can pull up employee reports 

Tony

@LLBBB 

How many user do you need?

only one user and I only track income and expenses thats it, and be able to download the transactions from the banks

not sure If you received the response, sorry I am new to this forum.  I need one user and I only track income and expenses and I need to be able to download the transactions from the banks.  Thnx alot for all the help.

Hello there, @LLBBB. I understand how important every penny is to you.

To verify the charges, I recommend contacting our customer support. Our team of experts possesses all the necessary information about the charges and can provide prompt and accurate assistance in this regard. They can provide you with recommendations suited to your business's needs.

To contact support: 

1. Go to the Help menu.
2. Hover to the Search tab, then click Contact Us.
3. Type in a short description of your issue and concern in the box provided.
4. Click Continue.
5. Select the Chat or Callback option.

You can reach us from Mondays to Fridays, 6 AM to 6 PM PT.

To handle your QuickBooks Online subscription, refer to this article: Manage billing, payment, and subscription info. It covers everything from updating your payment information to changing your plan.

Meanwhile, you can connect your bank account to QuickBooks Online to download the bank transactions. This way, the bank transactions will automatically be downloaded and categorized. It helps you save time updating your bank feeds. All you have to do is to review and approve them. 

You can still connect with me by tapping the reply button. I'd be here to assist you if you need help with any QuickBooks-related concerns. 

I am aware of that capability, but cant pay that high of a price for it when it renews.

I am wondering whether there are other options, your software is made for only very large companies not small businesses

@LLBBB 

Click on my profile and you will find our website to send emails. We can share a few option to consider to lower your cost. i.e switching back to QB Desktop Pro Plus ($650) or another cloud-based accounting app

its still very expensive, looking for something alot less expensive

@LLBBB 

How about this one?

let me look at the Standard plus.

One user, two companies 

What is the renewal fee for desktop simple start?

@pamkr48 

QuickBooks Desktop Simple Start or QuickBooks Online Simple Start?

Hi there, @pamkr48.

I'm here to assist you with your query about the QuickBooks renewal fee. May I ask what specific QuickBooks product you are using? I'll await your response to assist you with your QuickBooks renewal.

Here's the link for plans and pricing in QuickBooks Online and QuickBooks Desktop Enterprise: QuickBooks Plans & Pricing.

If you're referring to QuickBooks Online Simple Start, the price starts at $30 per month without Payroll service. If you've been offered a discount of 50% for the first three months, the cost will be back to its original price after the three months.

Additionally, I'd like to drop this article about resubscribing or reactivating QuickBooks Online and frequently asked questions with answers: Resubscribe to or reactivate QuickBooks Online.

Feel free to reply below with the specific QuickBooks product that you're using. I'll wait for your response.

I have only had QB onlne since the beginning of this year and it is increasing more than 15%!!  I want to know why this is happening.  I thought my price was locked in for at least a year.

Hey there, aboring.

I completely understand your frustration seeing an unexpected increase in a service you rely on, especially when you believed your rate was locked in for a certain period. You've only had QuickBooks Online (QBO) since the start of the year so I can imagine how confusing and concerning this price must be.

Prices for QuickBooks Online Simple Start, Essentials, Plus, and Advanced subscriptions went up on August 1, 2024. If you signed up after February 1, 2024, your original price is locked in for six months. After that, the new rates will apply.

If you have a promotional discount, you’ll keep that rate until the promotion ends, after which your subscription will adjust to the new price.

I'd also recommend contacting directly to QuickBooks customer support for a clear explanation. They have the expertise to assist you further and provide the necessary details.

I'm also sharing this article to learn more about the charges in QBO: How to understand your subscription rates and charges.

Remember, you're a valued customer,  aboring, and your concerns deserve to be heard and addressed. If you have other problems, please don't hesitate to add them in the comments. The Community is here to help.