Quickbooks T-Sheets entry does not have green text anymore

Hi there, greentextpls.

Can you share with me a screenshot of your concern? 

In the meantime, if you use QuickBooks Time on a browser, try accessing it on a private window. You can use these keys to open one:

• For Google Chrome: Ctrl + Shift + N
• For Mozilla Firefox: Ctrl + Shift + P
• For Microsoft Edge: Ctrl + Shift + P
• For Safari: Command + Shift + N

I'll be keeping an eye on your response. Keep safe!

Hello! Thank you for taking the time to reply.

Attached is a screenshot. You can see that I am clocked into a project, but the time (4:29 - Now) shows up as black text rather than Green text as it did before. This was a small but powerful UI change.

I tried using incognito on Chrome but there was no change unfortunately.

Thanks!

Hi, greentextpls.

While there have any changes, I encourage you send this as a suggestion to our Product Development Team through your feedback feature and I'll do the same thing from my side.We'll want to have new features based on the value they'll add to the most users possible. Your suggestions will be kept in mind for future development plans.To send feedback, here's how:

1. Click on the Gear icon.
2. Click Feedback.
3. Type in your feedback or feature request.
4. Click Send Message.

I've added these article to know more on how to manage T-sheets and how to enter multiple pay rates on employee's paycheck in QuickBooks Online Payroll:

• TSheets And QuickBooks Online FAQs
• TSheets Administrator's Getting Started Guide
• Pay an employee different hourly rates

Fill me in if you have other concerns about projects in QuickBooks Online. Have a good one.​​​​​​

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@greentextpls wrote: Employee Connection Insite

Quickbooks T-Sheets entry does not have green text anymore for the project you are currently clocked in as. It only shows as black text, the same as older entries. In the attached photo, the version with green text shows. The green text stands out better. Is there a way to revert to the green text again?

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QBO's work tab made a mess of the projects tab in tsheets, so I deleted everything from the work tab. Nothing changed in tsheets, so I emptied out the project tab as well. Now, my employees can only clock into QBO customers that were not tied to projects.

Hi there, @Wheeler69.

Thanks for joining this conversation. Allow me to hop in and help fix the issue you're having in QuickBooks Online (QBO).

To start, may I know what specific issue you're getting in the Work tab? Any additional information will help me provide the best resolution for your concern.

In the meantime, to check if the browser is already full of frequently accessed page resources (cache and cookies), causing this unusual response, let's sign in to your QBO using a private browser (incognito).

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For tips and other resources, you may visit our website for future reference: QBO self-help articles.

I'm only a post away if you have additional questions about this or anything else. I'll be here ready to help. Take care.