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Join nowI want to record merchant service/batch fees only automatically. I manually record deposits. I used to be able to go into merchant service deposits, check 1 box to select all the fees and it would record them all automatically. Now it looks like the deposit and fee are on 1 line for each customer. If I choose 1 customer it gives me 1 box to record BOTH deposit and fee. I only want to record the fee. How can I change it back to record fees only? I have QB desktop.
Hi Christine,
The option to automatically record all fees into one transaction is currently not available. You can manually record them into a bill, and then you can record a payment for it. Just be sure to select the right account for the fees.
Create the bill:
Pay the bill:
If you have other questions, please don't hesitate to go back to this thread.
I have my QB setup to record both the customer payments and fees automatically. The payments are recording, but not the fees. It used to do it for me, now this last month it is not. Do I have to change a setting? Or has the interface changed and now I need to enter a bill for them all?
Congrats on making your first post in the Community, @pocha3.
To properly receive the best answer, I recommend reaching out to our Support Team. Here's how:
1. Open QuickBooks.
2. Go to Help, then click QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter your question, then pick Continue.
5. Choose the support option you would like.
They'll be able to assist you by using a screen share to walk you through and explain the steps you need to take.
Remember, I'm only a click away if you have any other questions. Have a great day.
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