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T_M_D
Level 1

Scam email pretending to be quickbooks

Email from Intuit E-Commerce Service (quickbooks at notification.intuit.com) notifying of a $299.99 charge for Network security, is a scam. Don't click on the attachment and don't call the phone number. I checked all my bank/credit cards and there are no pending charges for $299.99. There's also a grammar misuse near the end of the email that should have been a red flag (I missed it initially). See attachment. [removed] will bring you to the scam call center where they will try to steal your sensitive information and/or money. 

5 Comments 5
ZackE
Moderator

Scam email pretending to be quickbooks

Welcome to the Community, T_M_D.
 

All official Intuit websites end with Intuit.com. A few examples include QuickBooks.Intuit.com, e3.Intuit.com, and click.notifications.Intuit.com. Additionally, all of our emails come from an email address that ends with @Intuit.com or @e.Intuit.com.
 

If you'd like to, you can report phishing emails through our Intuit Online Security Center.
 

Here's how:

  1. Visit to the Intuit Online Security Center.
  2. Sign in if necessary.
  3. Click Go to security notices.
  4. Select Report a suspicious email to file a report.


When you notify Intuit about suspicious emails, it helps keep everyone protected.
 

I've also listed some ways you can protect yourself from phishing attacks:

  • Never share your passwords.
  • Install antivirus software and keep it up-to-date.
  • Make sure you use a modern browser and keep it up-to-date.
  • Always use strong passwords on your computer and Intuit-based accounts.
  • Don't respond to any emails asking for details about your Intuit account(s), password(s), banking details, credit card information, etc.
  • Keep your operating system and any critical programs up-to-date with their latest patches. These updates are frequently security-related.
  • When it comes to email attachments, it's best to never open them unless you know the sender and were also expecting an emailed attachment from them.


You can find more useful security tips in the Online security tips section of our Intuit Online Security Center.
 

Please don't hesitate to send a reply if there's any questions. Have a wonderful day!

Asnap
Level 1

Scam email pretending to be quickbooks

I have received several invoice notices saying various products have been purchased & paid for via account. I haven't used QuickBooks in a year or so as we opted out.

So who has this information & how do I get off their list!?

Asnap
Level 1

Scam email pretending to be quickbooks

There really should be an email you can send these fraudulent notices to!

Tim0200
Level 1

Scam email pretending to be quickbooks

I have received the same $298.99 billing notification from 
"Intuit E-Commerce Service<[email address removed]>"  for Norton Security auto renewal...."  Instructions listed on the website to report this activity is no longer valid.  How do I forward that email to Intuit?

 

Thank you,

Tim

MirriamM
Moderator

Scam email pretending to be quickbooks

Keeping your account safe is one of our top priorities, @Tim0200.

 

At Intuit, we have a website where you can report phishing emails and other security issues. I'm here to help to ensure you'll be able to file a report. Here's what you'll need to do:

 

  1. Go to this link; https://security.intuit.com/.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

To guide you on how you can protect your account and how we keep your data secure, I recommend checking these articles: 

 

 

Don't hesitate to post again if you have other questions or concerns with QuickBooks. I'm always around, ready to help. Take care and stay safe!

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