Send Company file from Mac

clarke01 · ‎August 22, 2024

How do I send Company file from a Mac?

ZackE · ‎August 22, 2024

Thanks for getting back with the Community, clarke01.

If you need to move QuickBooks to another computer, you'll initially want to confirm you've backed up your company file. Afterwards, you can deauthorize the old computer.

Here's how:

Go to your QuickBooks menu, choose Manage My License, Deauthorize This Computer. then select Deauthorize and Quit.
Re-open QuickBooks and follow the registration process. You'll be able to enter a different license if necessary. If you encounter any issues, refer to our Fix activation, license, & product numbers issues article.

After deauthorizing your old computer, you can restore the company file:

Double-click your backup file to open a new window showing a copy of the company file. If you've included attachments in your backup, you should also see a folder named Attachments Library.
Drag the copy of your company file to the folder where you usually store your company data. If there's an Attachments Library folder, move it to the same place.
Open QuickBooks for Mac and click Browse.
Go to your folder where you saved the company file copy, then choose it and hit Open.
A prompt will appear indicating you're opening a backup file. Press Continue.
Enter a name for your company file and select Save, then OK.

To restore attached documents, refer to Step 3 from our Restore your backup company file for QuickBooks Desktop for Mac article.

In the event you need assistance with these steps, or encounter problems while performing them, you can get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and guide you through the process. They also have the ability to do screen shares if necessary.

If there's any additional questions, I'm just a post away. Have a great Thursday!

View solution in original post

Deity Alpha · ‎August 22, 2024

Send to who?

CharleneMaeF · ‎August 22, 2024

Let's work hand in hand to send your file, clarke01. I'll walk you through the entire process.

First, I'd like to know where you want to send your company file. Is it to QuickBooks Desktop (QBDT) Windows or the online version? It'll help me provide accurate steps to fix this.

If you're referring to sending your QBDT for Mac data to a Windows version, I recommend following the steps below.

Beforehand, ensure the QuickBooks for Mac program is updated to the latest release.

Then, I suggest preparing your data. Please remove any memos longer than 50 characters or contain special characters like !@#$%^&*. Here's how to get your data ready:

Select the Reports menu and then Custom Transaction Detail Report.
From the Dates drop-down menu, select All Dates.
Double-click a transaction with a memo to open it.
Delete the other characters from the memo field and select Save.
Close the transaction.
Repeat the steps for all other transactions.
Re-sort your lists.
Go to File and click Utilities, then Verify Data.

After that, you can start moving your books to the Windows version:

Sign in to QuickBooks Mac as the admin.
Go to the File menu and select Export.
Choose the To QuickBooks for Windows button.
If you get a prompt to verify before you back up, hit Verify.
Name the company file (don't add special characters) and choose the folder to save it. Then, select Save.
Enter and confirm your password, then select OK. Select OK again.
Move the data to your Windows computer. Most people do this with a USB flash drive, online storage, or email if it is small enough.
Restore the data in QuickBooks for Windows.

For more details about the process, please see this article: Move QuickBooks for Mac file to QuickBooks for Windows.

However, if you want to move your data to another Mac computer, you'll have to create a backup first before performing the steps below.

Then, let's deauthorize your old computer. Rest assured that this process will only release the license and not affect your program. Follow these steps:

Go to the QuickBooks menu and then choose Manage My License, then Deauthorize This Computer.
Once you get the prompt, select Deauthorize and Quit.
Re-open the program and follow the registration process. It'll let you enter a different license. If you encounter issues, refer to this article for guidance: Fix activation, license, and product numbers issues.

After that, restore your company file.

In case you want to migrate your Mac file to the online version, I recommend following the steps in this article: Move from QuickBooks Desktop for Mac to QuickBooks Online.

In case you're sending it somewhere else, I recommend sharing additional details so I can provide accurate steps to achieve this.

Additionally, I've added these resources to help you correctly set up your data (depending on the program you're moving to), do things efficiently, and keep your books running smoothly:

You can always get back to us on this thread if you need additional assistance preparing your data before sending it. I'm ready to help you once more.

clarke01 · ‎August 22, 2024

I would like to send the Company file from my Mac to the business owner who is also on a Mac. Everything I have read only deals with Mac to Windows. I am using the QB Mac Plus 2022 version.

Thanks so much for your help.

Deity Alpha · ‎August 22, 2024

@clarke01

Is the business owner using the same year version or newer?

clarke01 · ‎August 22, 2024

It would be the same year version

ZackE · ‎August 22, 2024

Thanks for getting back with the Community, clarke01.

If you need to move QuickBooks to another computer, you'll initially want to confirm you've backed up your company file. Afterwards, you can deauthorize the old computer.

Here's how:

Go to your QuickBooks menu, choose Manage My License, Deauthorize This Computer. then select Deauthorize and Quit.
Re-open QuickBooks and follow the registration process. You'll be able to enter a different license if necessary. If you encounter any issues, refer to our Fix activation, license, & product numbers issues article.

After deauthorizing your old computer, you can restore the company file:

Double-click your backup file to open a new window showing a copy of the company file. If you've included attachments in your backup, you should also see a folder named Attachments Library.
Drag the copy of your company file to the folder where you usually store your company data. If there's an Attachments Library folder, move it to the same place.
Open QuickBooks for Mac and click Browse.
Go to your folder where you saved the company file copy, then choose it and hit Open.
A prompt will appear indicating you're opening a backup file. Press Continue.
Enter a name for your company file and select Save, then OK.

To restore attached documents, refer to Step 3 from our Restore your backup company file for QuickBooks Desktop for Mac article.

In the event you need assistance with these steps, or encounter problems while performing them, you can get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and guide you through the process. They also have the ability to do screen shares if necessary.

If there's any additional questions, I'm just a post away. Have a great Thursday!

clarke01 · ‎August 23, 2024

Thanks for your help!

MorganB · ‎August 23, 2024

I'm so glad to see you received the info you were looking for, clarke01. You know where to come if you ever need a hand with your QuickBooks Desktop for Mac account in the future. The Community always has your back.

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Send Company file from Mac