Send invoice using my company email (not gmail or intuit). Possible or not?

Hello there, @Peter Vaughn.

I'd like to share some insights about sending invoices using a non-Gmail email address.

Right now, the option to send invoices using another email other than Gmail is unavailable in QuickBooks Online. We're hoping to add more email providers in the future.

 As a workaround, I recommend integrating your QBO company with a third-party application that will allow you to do such. You may visit the Intuit Marketplace to check for available apps that you can take advantage of.

Furthermore, you can save the invoice as a PDF and then send it outside QBO using your company email. Here's how:

1. Go to the Sales menu and select Invoices.
2. Open the invoices you're working for.
3. From the bottom, click on Print or Preview.
4. Download the invoice as a PDF then save it.

See the photo below for reference:

Learn more about how you can handle invoices and other sales forms by reading these modules below:

• Customize invoices, estimates, and sales receipts in QuickBooks Online
• Send invoices from your Gmail address FAQ

You already know where to find me in case you need more help with managing invoices. Just comment down below. I'm here to help always. Have a good day!
 

Thanks, but, I've decided to continue sending invoices as I have in the past - using my company email and pdf that is easily generated without the complexities.   

Has there been an update for this?  I need to use my company email address - saving as pdf and then sending has always been just more steps necessary

Hi there, @kscarmay. I appreciate your interest in seeking updates about sending invoices using the company email. I'm here to share some information about this feature.

Currently, invoices are delivered using Intuit email or Gmail addresses. We don't have a specific timeline as to when the option of sending transactions using your company email becomes ready. While it's unavailable, you can continue saving your invoices as PDFs, then send them outside QuickBooks.

Here's how:

1. Go to the Gear icon, then Feedback.
2. Enter your comments or product suggestions.
3. Tap Next to submit.

Once done, your valuable feedback goes to our Product Development team to help improve your QBO experience. You can track feature requests through the QuickBooks Online Feature Requests website.

If you want to use a Gmail account to send your transactions, check out this link on how to set it up in our system: Use your Gmail address to send invoices in QuickBooks Online.

Please let me know if you have other questions while managing your invoices or other entries. I'm always here to provide additional assistance. Have a good one!

Bumping this up. Being able to email with more than just Gmail is a dire need. 

Even if done using SMTP. Can set up SPF too but this is really a simple thing. Quickbook probably has a deal with Google

I concur.  BUMP

What's really silly is that Intuit purchased Mailchimp at the end of 2021.  Mailchimp knows a thing or two about sending emails :).  And with Mailchimp you can also send using their Transactional Email (formerly Mandrill) service: https://mailchimp.com/features/transactional-email/. 

Now 18 months later there is still not ability to send using a custom domain.  Custom domains are clearly deliberately not supported.

this is terrible, i can't believe that i was able to send invoices using my company email last year, and ever since this year update I can't.

I expended 2.5 hours trying to make this email issue work with your (QB) customer service, and we were never able to make it work.  I work with my email provider, and we couldn't make work either.

I notice that when I email my customer from QB, the first thing it comes up is QB company name, and the sender is "Intuit E-Commerce service".   I didn't authorized QB to represent my company to my customers.

And the bottom of the email, QB advertise, 

this is not the correct way to make business.

For folks still looking for a solution to this, Fazeshift (https://www.fazeshift.com/) just launched the ability to send QuickBooks invoices directly from your company email using a custom domain. 

It integrates w/ your QuickBooks and can do invoice PDF attachments, include payment link in email, etc. 

With Turbo AR (https://www.turboar.io/), you can seamlessly send QuickBooks invoices directly from your company domain email. Turbo AR also sends reminders via SMS and WhatsApp, offering deep integration with QuickBooks payments

It's been YEARS and there is STILL no solution to this issue?  Almost all my invoices to customers end up in junk or spam resulting in me having to set aside an entire work day a month to chase overdue invoices. And do not recommend that I instruct a bunch of seniors to whitelist an email address that's been flagged so much as spam, it defaults to junk. You keep raising our monthly subscription fees but the only 'innovations' you're coming up with are to change the interface making it more clunky and ugly or use more AI to make yourself *look* like you're keeping with the technical times.  Let me tell you something: Keeping up with the times meant being able to send our invoices from our own domains a decade ago.  And please stop asking us to leave feedback - it's been done and you simply don't care. Either fix it and get with the actual times, or ADMIT THAT YOU CANNOT instead of dragging people along with the belief that, one magical day, this might actually work if enough people "leave feedback".

You and Microsoft must sit at the same table during lunch and swap ideas on how you can further extort your customers while cushioning your shareholder stock options and providing no REAL support. 

**Applause**   VERY well said, @AnalogyConsulting