Hello there, @LisaCapers. I appreciate you reaching out to the Community regarding amending your phone number in QuickBooks Online (QBO).
I understand how important it is to get your phone number changed in QuickBooks. Nevertheless, I suggest contacting our Technical Support team again to isolate this matter.
This concern requires you to pull up your account and, since Community is a public forum, the best thing to do is to reach out to them again. Our phone representatives have tools that can access your account in a secure environment and provide updates immediately.
Here’s how to get in touch with them:
- Go to the (?) Help icon in your QuickBooks Online (QBO) account.
- Select the Search tab, and click Contact Us.
- Enter a brief discussion of your concern and click Continue.
- Select either Chat with us (if you preferred messaging) or Give us a call.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
You can always hit the Reply button if you have further questions in mind regarding QuickBooks. I’ll make sure to get back to you as soon as I can. Stay safe!