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Join nowEvery year I have gotten Quickbooks SE for free because I file my taxes with TurboTax. This January, they said my subscription had expired and they were trying to make me purchase it to get back in. This was affecting many people and customer service supposedly fixed the issue. I am once again getting a notice that my subscription has expired and I can't get back in unless I purchase the subscription. We use QB to invoice our customers and we are essentially locked out from doing so. Are others experiencing this? QB needs figure this out ASAP!
I’m here to ensure you can continue to access your QuickBooks Self-Employed account, @Adamflyers.
The program usually asks you to subscribe once your subscription expires. Since you get your QBSE account as free for filing taxes with Turbo Tax, I recommend contacting our Customer Care team directly for assistance.
Our representatives have the necessary tools that can check if the provided offer still available for you. They can also help you settle this to make sure you can access your account.
You can utilize our Test Drive account to reach out to our support team. From there, you can message or request a callback. Here’s how:
You might want to visit this reference to learn more how to manage, change or renew your QuickBooks subscriptions and add-ons. You can select each guide for more information.
I’ll be here anytime if you have other concerns besides a subscription. Just leave a message below. Always take care!
Hello, I need your help to make my 2021 QuickBooks Desktop version subscription active. My email address is [email address removed] and company name is GI Partners Javier Road LLC. My phone number is [phone number removed]. Thank you. Jin Chung
Hello, GIPartersJavier-1.
Thanks for dropping by today. I'm happy to help get you in the right place. Activating your QuickBooks Desktop subscription is super easy. I'll show you how to do it:
I've added this link for an overview of the steps: Activate QuickBooks Desktop for Windows.
Additionally, you'll want to reach out to our Customer Support Team. They can offer help with activating your subscription since one of our agents will be able to pull up your account.
Please continue to reach out to me if I can be of help while you're working in QuickBooks Desktop or if you have any other program-related concerns. I'm always here to help you out.
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