Support email

No email support. Any specific concern?

the concern is that I'm looking for a way to contact support off hours.

so I want to send them an email they can reply the next day.

is there such email?

Thanks for taking the time to , HKS2019. I can help you connect with our designated support for help.

You can reach out to our QuickBooks Support Team via chat or callback. Contacting them through email isn't possible for now. The good news is that you can share your concerns here in this thread so I can address them for you.

If you want to contact support, follow these steps:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the Send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. Choose the Chat with us option.
   
   

Our team is open Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

 Additionally, you can skim through our Self-help articles for more resources while working with QuickBooks in the future. From there, browse the topics you need for account management, advanced accounting, banking, and more.

Please leave a comment below if you have follow-up questions while connecting with QuickBooks Support. I'm just a post away to help. Have a good one!

Thank you for your reply.

I'm on a different time zone, hence I can't use the Chat option.

is there a way to send an email?

@HKS2019 

You are in HongKong, correct? You can try to ask questions here.