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carolannpea1
Level 1

System-recorded fee for QuickBooks Payments

I  get this transaction automatically logged as an expense in Quickbooks Online Advanced.

System-recorded fee for QuickBooks Payments - its the merchant charge for a payment made through QBO.

 

QB automatically creates an expense and when it comes into the bank feed it matches to the expense. I need these fees split out and I created a Rule for it. Because QB automatically creates an expense it matches to that instead of using my rule. How do I get the automatic expense to stop and just let it come into the bank feed so it will be assigned to the Rule I created? 

6 Comments 6
GebelAlainaM
QuickBooks Team

System-recorded fee for QuickBooks Payments

Thank you for the detailed information, Carol. It's my pleasure to share some steps to stop the auto-created expense from matching in QuickBooks Online (QBO).

 

QBO automatically records deposits and fees deducted from your QuickBooks Payments transactions. If you want to stop the expense from auto-matching, you can turn off this feature from 

the Categorized or Reviewed tab.

 

Here's how:

 

  1. Go to the Transactions menu and select Bank Transactions.
  2. From the Categorized or Reviewed tab.
  3. Select the Gear icon at the top of the transaction list.
  4. Then, turn the Automatic matching switch Off.

 

To learn more about this feature, check this article: Automatically match QuickBooks Online product transactions

 

I'm attaching these articles for future reference in categorizing transactions and reconciling accounts in QBO:

 

 

I've got your back if you have more questions about managing your payments in QBO. Just add your reply in the comment section. Take care.

carolannpea1
Level 1

System-recorded fee for QuickBooks Payments

but that will turn off all my matching for my customer invoices and everything...

MarkAngeloG
QuickBooks Team

System-recorded fee for QuickBooks Payments

Hello Carol,

 

I appreciate your quick response. Yes, turning off the Automatic Matching will also do the same with your customer invoices and others. In that way, the bank rules you created will take effect after turning it off. Then, you can create other bank rules for your customer invoices and other transactions to automatically categorize in QuickBooks Online.

 

You can only choose either to turn off the Automatic Matching or use QBO bank rules to categorize your bank feeds transactions.

 

After that, you can consider reconciling an account in QuickBooks Online to match your records between your bank and QBO.

 

Let me know if you have any other concerns that need to be addressed. I'm here to ensure your business needs are met. 

carolannpea1
Level 1

System-recorded fee for QuickBooks Payments

How do you turn off automatic expenses being generated?

GEB_Andrew
Level 1

System-recorded fee for QuickBooks Payments

Is there a way to define how a system generated fee gets assigned by class? Right now I have fees that I'm fine being auto-matched, but I'd like them to auto-match with a specific class I've set up.

CharleneMaeF
QuickBooks Team

System-recorded fee for QuickBooks Payments

Yes, Andrew. There is a way to achieve this in QuickBooks Online (QBO).

 

QBO enables you to set up a class to categorize transactions automatically. To do so, let's create a bank rule and assign a condition that matches your system-generated fees.

 

First, make sure to turn on the Class tracking feature. Please note that this is only available in QBO Plus and Advanced subscriptions. (If you already set up classes, skip these steps and proceed to the instructions below.) 

 

Here's how to turn on the feature:

 

  1. Go to Settings and select Account and Settings.
  2. Click Advanced, then select the Categories section to edit.
  3. Check Track classes.
  4. Select Save, then Done.

 

After that, you can set up your class list.

 

Once done, you can perform the steps below to add class to your rules:

 

  1. Go to the Transactions and then select Rules.
  2. Click New rule.
  3. Enter the name of the rule.
  4. Under Apply this to transactions that are section, enter the necessary details of the rule.
  5. Under Assign, add the other info.
  6. After that, click Assign more and add the class you created.
  7. Once done, hit Save.
    image.png

 

For more details about the process, please see this article: Create bank rules to auto-categorize transactions.

 

Finally, I've added these resources to help you review your transactions to ensure they're added to the correct accounts and make sure your QuickBooks records match with your bank statement:

 

 

Please don't hesitate to click the Reply button if you need assistance categorizing bank transactions and managing your classes. I've always got your back!

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