I now know that windows 11 and QB have issues. And if you want to be in multi-user mode, it can happen but won't last long and you have to do multiple things to get it back, each and every time. And that is with my 2 computers ethernetted together. And I just got QB 2022 in October, but didn't download into my computer because my mother got very ill and I was traveling back and forth from Iowa to Ohio in Oct., Nov., and Dec which is the month I lost her. And when I was convinced to get 2022, I told them I wanted to use in multi-user mode and was told no problems. And I said I had a brand new desktop, which of course came with windows 11, and no one told me I was going to have this problem. Then I jumped through hoops with many and hours long (one day 6 hours) on the phone remotely, and twice when they escalated me to level 2 support did get it working and I was over the moon, and then lost it. Finally on my last escalation when I said my host computer was operating on windows 11, and speaking with Vin, who was adorable, he said OH, even though I mentioned it on every single other phone call. He was the one to be honest with me right from the beginning of our conversation. Then we worked on it together and we finally figured out (which he was going to give the information to his counterparts in support) how to get it going and how once lost (which is basically 15 minutes of idle time) to get it back. But obviously, a real hassle. It's my husbands computer that is the work station and you have to do a function on the host computer and then functions on the workstation to get it back and he is mad and doesn't want to have to do it. He's not on QB all day like I am and is off and on and doesn't want to deal.
So here is my question. I found out asking online (but Vin didn't think I could do it) that I CAN go from windows 11 back to windows 10. But I've also been informed about QB's online. Will I have issues in multi-user mode if both computers are operating on windows 10? Or should I go to online, which again, I don't even do my payroll on the quickbooks I have now, or most of the functions. Someone else does my payroll and I like it, lol. I input data (transactions) and my husband creates invoices and estimates, but that's it. I save on a flash drive and at tax time I just give my flash drive to my accountant. So I don't know what the pros and cons of either would be. And if it's online, can my husband be on it via his laptop and me at my desk, AT THE SAME TIME, and after saving what we input, can either of us see all that has been done that day?
What to do??????
