VALIDATION CODE

You have to chat Support and ask for the validation code.

https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/contact-quickbooks...

If they refuse to provide it, you can use the trial version as a workaround.

I can assist you in obtaining the validation code, saqha. I have the resources to help you get in touch with our Live Support team and ensure that you receive the assistance you need

To receive the validation code, you'll need to reach out to our Customer Care Team and provide them with your details. You can find the contact number for our support team in this article: Contact QuickBooks Desktop support. Additionally, our chat support is also available to assist you.

Please also note that if you have registered your QuickBooks software with Intuit, you can retrieve your validation code by logging into your Intuit account. 

1. Log in to CAMPs using your product's credentials.
2. Find the 2013 version of QuickBooks and click on it under Products and Services.
3. Select Details and complete the necessary steps in retrieving your validation code.

Check out these references in case you encounter challenges when activating your product or experience common errors when using the program:

• Fix activation, license, and product numbers issues.
• Verify and Rebuild Data in QuickBooks Desktop.

Kindly notify me in the comments if you need further assistance in accessing your files and managing your QBDT account. I'll respond promptly with the necessary information and resources.

Good afternoon

Thank you for your response.  I have not been able to get the help that I need although the person who I was chatting to, did try and help.  Please could you assist further.

@saqha 

Try again to chat Support and ask for the activation code. Last resort, contact me in private and you may consider using the trial version as a workaround.

Hello there, saqha.

As much as I'd love to help you, but any concerns related to the validation code are handled by our QuickBooks Support Team. I'll ensure you'll be routed to the right person to assist you further on this so you can load Pro 2013 on a new laptop efficiently.

I can see that you've already reached our QuickBooks chat Support. However, I still recommend contacting our QuickBooks Phone Team. They're the best support group for such inquiries as they can request account information. This way, they can provide you with the validation code based on the details being recorded on their end.

In addition, you can also follow the steps shared above on how you can retrieve your validation code if you have registered your QuickBooks software with Intuit. 

On the other hand, please note that the QBDT 2013 version has already been discontinued. You will not receive the most recent important security fixes and updates. If you need to continue using this program with proper functionality, you may upgrade to a newer version. You can refer to this article to see the process: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

Feel free to post again or comment if you have clarifications about the validation code or upgrading your QBDT, saqha. I'm always around to assist you further.

I would appreciate your help in resolving my issue.  I did however, download the trial version to get my monthly statements out.  This morning when I tried to do an invoice it did the invoice and then threw all my data out.  I am now desperate to get my previous 2013 program up and running again.  Every time I try and do something  as you suggested, I don't get anywhere.  Sandi

@saqha 

Can you access your CAMPS and find your license code there?

I'll hear you out, saqha. I can see how hard you tried here and I understand your sentiments about this concern.  

I can see that you've already been in touch with our QuickBooks chat support. Nevertheless, I advise reaching out to our customer chat support once more, as they can request account information, and this will allow them to furnish you with the validation code based on the data stored on their system.

Keep me updated in the comments if you have further questions about your validation code in QuickBooks Desktop. I'm just a reply away. Keep safe and have a good one.

Hi Melrose

I have tried both ways but cannot for the life of me get in touch with anyone.  I am just going around in circles.  Living in South Africa is not easy.  Who are CAMPS - everytime I try to contact them it just says sign in and I am back to square one.  

@saqha 

If you are located in South Africa, it's very possible you have UK version, not US version.

Chat Support and ask them to provide the validation code

https://quickbooks.intuit.com/learn-support/en-uk/contact

If they refuse, consider purchasing a newer license to install on your new machine.

I understand your frustration, saqha. Since QuickBooks Desktop Pro 2013 is no longer under technical support, obtaining a validation code can be challenging. 

Since you mentioned using the version 2013 and attempting to install it on your new laptop, there are instance that you may face compatibility issues. QuickBooks Desktop no longer supports outdated versions and is incompatible with Windows 10.

If you may want to install a new account, you may refer to this article below and see your computer's specs to have experienced a better with the software: 

• System Requirements for QuickBooks Desktop 2022
• System requirements for QuickBooks Desktop 2023

If you're still having trouble, you may want to consider reaching out to QuickBooks support through their chat service. You can access the chat support via this link: QuickBooks Support Chat. I hope this helps!

My Laptop crashed in 2023 and I have not been able to get a validation code.  I am using QB pro 2010.

it appears like QB are not interested in QB Desktop users like us. I got into contact with the UK (I'm from South Africa) the lady I spoke to told me they don't have support for QB Desktop. Is that acceptable. I wouldn't think so.

Hello, @REGLPR.

This isn't the kind of service we want you to experience. I may haven't personally experienced what you've gone through but know that you have the right to be heard, and I'm here listening to you.

UK support is unable to help as QuickBooks Desktop is no longer supported in the United Kingdom. You can read these articles for the complete details: QuickBooks Desktop discontinuation support in the United Kingdom

Furthermore, as you indicated the use of the 2010 version, it is important to note that QuickBooks Desktop no longer provides support for older versions. 

Additionally, to receive a validation code, I suggest reaching out to QuickBooks Desktop US support for comprehensive help. Here's how:

1. Open QuickBooks.
2. Go to Help.
3. Select QuickBooks Desktop Help/Contact Us.
4. Select Contact Us.
5. Type your issue in the space provided, then select Continue.
6. Sign in to your Intuit account select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
7. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
8. Select to chat with us or Have us call you. 

I've also included this resource if you want to upgrade your QuickBooks Desktop 2010: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise

If you have further questions about having a validation code in QBDT, you can comment below and we'll respond to you as soon as possible.

@REGLPR 

Another option, you can use the trial version as a workaround.

I installed the cd in my computer but it crashed and now have a new computer and need validation code for desk pro plus 2022

I appreciate you joining this thread to obtain your validation code in QuickBooks Desktop (QBDT), @20243.

Acquiring your validation code is key to activating a QuickBooks Desktop product. To do that, we'll have to perform certain steps to get them. Thus, if you have registered your QuickBooks software with Intuit, you can retrieve your validation code by logging into your Intuit account. 

1. Sign in to CAMPs using your product's credentials.
2. Then, look for the 2022 version of QuickBooks.
3. From there, click on the Products and Services, select Details, and follow the onscreen instructions to retrieve your validation code.

Otherwise, you can consider contacting our Technical Support Team since our phone support has the necessary tools to generate validation codes and activate your QuickBooks. Here's how:

1. From your QuickBooks Desktop account, click the Help menu at the top.
2. Click the QuickBooks Desktop Help menu and select Contact Us.
3. Provide information about this concern in the search box, then select Continue.
4. Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
5. Please enter the code that will be sent to you via email and select Continue.
6. From there, could you select how you want to connect with us? It’s either to chat with us or Have us call you.

On the other hand, you can refer to this article for their support hours and schedules to contact them at your convenience. This article also includes their contact number at the bottom of the page: Contact QuickBooks Desktop support.

In addition, if you encounter error messages while subscribing or syncing data in QuickBooks Desktop, there is an article available that outlines the necessary steps to resolve the issue: Fix activation, license, and product numbers issues.

Let me know if you have more concerns about managing your company file. The Community always has your back. Have a good one!

@20243 

Can you login to CAMPS and find your license code there?