We understand the inconvenience you must be facing with entering batch transactions in QuickBooks Online (QBO), especially after spending so much time trying to resolve them. And I'm here to help with some troubleshooting steps, Carie.
Sometimes, browser-related data can cause unexpected behavior in QuickBooks. A good first step is to clear your cache, as this often helps address issues caused by stored data slowing down performance. Alternatively, you can also use a different supported browser.
If the issue persists, I suggest contacting our phone support team again for further assistance. They have access to advanced tools that can investigate the error thoroughly and provide additional solutions.
Here's a step-by-step guide on how to contact support:
- Click on the Help option in the upper-right corner.
- Navigate to the Search tab and enter your topic.
- Click on Contact Us.
- Enter your concern, then select Continue.
- Choose either Chat or Callback.
To ensure you receive assistance promptly, please check our support availability: Get help with QuickBooks products and services.
Once everything's settled, you can browse through this article in case you need assistance managing transactions: Enter Batch Transactions.
Feel free to reach out again if you have any further questions about batch actions. We are here to support you.
