What happened to the ability to enter dates quickly? 123120 used to equal 12/31/2020 automatically. Now the quick entry method is not working today.

pbaetsen · ‎February 26, 2021

Rasa-LilaM · ‎February 26, 2021

Thanks for dropping by the Community, pbaetsen.

The automation for the date format is from your browser’s autofill settings. In QuickBooks, you’ll have to click the Calendar icon to set the date or manually enter it in the field box.

Since the quick entry method is not working properly, clear the cache and cookies. Doing so will help the browser to fetch the latest version of the webpage and faster browsing performance.

Let me share some articles to help you in the future. These resources provide solutions to enhance your QBO experience.

Don’t hesitate to click the Reply button if you have other questions or concerns. I’ll jump right back in to make sure you’re taken care of. Have a great day ahead.

View solution in original post

Rasa-LilaM · ‎February 26, 2021

Thanks for dropping by the Community, pbaetsen.

The automation for the date format is from your browser’s autofill settings. In QuickBooks, you’ll have to click the Calendar icon to set the date or manually enter it in the field box.

Since the quick entry method is not working properly, clear the cache and cookies. Doing so will help the browser to fetch the latest version of the webpage and faster browsing performance.

Let me share some articles to help you in the future. These resources provide solutions to enhance your QBO experience.

Don’t hesitate to click the Reply button if you have other questions or concerns. I’ll jump right back in to make sure you’re taken care of. Have a great day ahead.

MayesOffice · ‎February 26, 2021

Not having the quick date entry has proven difficult today. Muscle memory and number of tabs gets me through a stack of invoices in no time. I called about this issue, but there was no solution. I cleared by cookies and browsing data. I am now having issues with random invoices being marked and "Undelivered", though customers receive them on other days. And I can only have one tab open at a time on desktop version or it signs me out. This all happened over the course of a week. Seemed like one thing a day.

ChristieAnn · ‎February 26, 2021

Hi there, MayesOffice.

Thank you for coming back to the QuickBooks Community. I also appreciate you performing the troubleshooting steps to fix your issue with the entry's date and for calling our QuickBooks Team.

I see you've already contacted our QuickBooks Support Team to confirm the cause of the issue. However, I suggest contacting them again. They have the tools to pull up your account to deep investigate the root of the problem and why the issue keeps appearing.

Please refer to the articles below on how to receive and record the accounting for invoice payments. Then, how to accept customer payments for online invoices and in-person sales.

Please know that you're always welcome to post if you have any other concerns. The Community Team will always here to help.

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What happened to the ability to enter dates quickly? 123120 used to equal 12/31/2020 automatically. Now the quick entry method is not working today.