When I try to connect to my SDCCU bank account, I get error code 106. Quickbooks tells me there is no account with that information. How can I fix this and connect?

Let's make sure sure you'll be able to connect your bank account, hilaryavalosphot.

Error code 106 means QuickBooks is unable to locate your account on your bank or Financial Institution's (FI) website. This happens when the account is closed. You'll want to make sure you're using the correct bank's URL when connecting your account to prevent any error. 

You'll also want to try other listed versions of your bank's name. To do this, follow the steps below: 

1. Go to the Banking menu.
2. Select Add account.
3. Enter the name of your financial institution. When it appears, select it from the list.
4. Select the link to go to your bank's website. This opens a new window.
5. Make sure you can access your account through this site. See if you can view your account summary, account history, and account details without any errors.
6. If you can access everything, sign out of the financial institution's website.
7. Go back and continue to add the account in QuickBooks Online.
8. Continue to add the account to QuickBooks Online.

However, if you have tried all the options matching your bank's name and still can't connect, or if your bank doesn’t appear, request support for your bank.

1. Go to the Banking menu.
2. Select Add account.
3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
4. If you’re still unable to find your bank, select Request support for your bank.
5. Enter your bank's web address (URL) in the field provided, then select Request.

I also recommend reaching out to our support team if you're still having issues connecting your account. Here's how: 

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter your concern.
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

For your reference, you may encounter errors once you've already connected your account. I've added this article for more details: What To Do If You Get A Bank Error or Can't Download Transactions In QuickBooks Online.

Reach out to us if you have any other concerns about banking. We're here to further assist you.

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Thank you.  I did all of this.  Even went to my bank.  They say it’s something on Quickbooks’ end.  I have spoken with two quickbooks representatives and they have no idea what is happening.  I was supposed to receive an email to guide me through fixing this problem, but it never came.  I’m at a point where I may just cancel my quickbooks account.

Yes I have done all of this and even went to my bank.  They say it’s something on Quickbooks’ end.  I spoke with two Quickbooks representatives and they have no idea why it’s not working.  The last one I spoke to said I would be receiving an email on how to fix this issue.  The email never came.

did you ever get this resolved? i have the same issue with SDCCU acct

I'm having the same issue also. My accounts were connected fine in QBSE. Now in QB Simple Start, 106 error, can't find accounts. I can log into the bank with the same credentials in another browser window and see my accounts. When will this get resolved?

Utilize the trial version of MT Online to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank or connection.

https://www.moneythumb.com/?ref=110

Same here.  So sick of this.  I'm actively looking for Quickbooks alternatives.  I've wasted so much time on this issue back to November.  Hey Quickbooks, we have to put up with all of your marketing crap so can you not just fix this one thing?  The bank says that it is a scripts issue on QB's end.  

QBO support update from 5/12/22 -- We truly apologized for the inconvenience that this has caused you. I know that this matter is extremely important to you and to the business.  I believe you have already tried all the basic trouble shooting and still can't sync the account . The reason why it is not connecting it is because there is an on going Investigation on this matter.

PLEASE FIX THIS!!

If your bank has 2-step verification i.e. is using trusted mobile device to allow connection, you need to turn off that security feature. Otherwise when QB Online tries to connect with your bank it does not have your mobile device and there is no way to allow connection.

Yeah, same bullshyte issue for me as well. If this is the trick How does one "turn off" their 2-Step Verification?

How about the rest of y'all? Did you get up and running or did you leave QB?

Yeah, same bullshyte issue for me as well. If this is the trick How does one "turn off" their 2-Step Verification?

How about the rest of y'all? Did you get up and running or did you leave QB?

This isn't the kind of impression we want you to have, @American Music Store. But don't worry, I've come with a solution that can help turn off the two-step verification.

Here at Intuit, the security of your account is our top priority. Thus, it requires a two-step verification process to protect your account by making sure it's really you. Since you want to turn it off, you can follow the steps below:

1. Log in to your Intuit Online Account.
2. Select the Security tab.
3. Click the Edit link on the Two-step verification section.
4. Press Turn Off.
5. Enter your Intuit password to complete the action.

I'm adding this article to know more about the two-step security in QBO: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.

After turning it off, you can now continue connecting your bank account to QuickBooks Online to download the latest transactions. Then, review and categorize them to make sure they’re accounted right.

Let me know how it goes, I want to make sure this is taken care of. Thanks for dropping by, @American Music Store.

I am having the same issue. This is ridiculous! Were you able to resolve your connection?

when I sign in, SDCCU even sends me a code to add for a verification and I enter it and then it says error 106. so frustrating and s waste of time.  

Hello there, @RT2022.

I wish you didn't have to go through all of these barriers when connecting SDCCU to QuickBooks.

I appreciate everything you've done. Thank you for following up with us and informing us of error 106 while setting up a bank connection in QuickBooks Online.

Since the Community space is a public forum, I'd suggest contacting our Customer Care Team. An agent will verify the possible errors you've received in a secured environment and further investigate the issue with connecting your bank account.

Here's how to reach out to the representative:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern about being unable to connect SDCCU to QuickBooks Online, then select Let's talk.
5. Choose a way to connect with us: Get a callback, Start a Chat, or Ask the Community.

Once you're ready, examine downloaded bank and credit card financial transactions and enter them into the appropriate accounts. Check out this page for your guide: Categorize and match online bank transactions in QuickBooks Online.

Furthermore, go over your books and compare each transaction to your bank statements. This article will teach you how to balance your financial records: Reconcile an account in QuickBooks Online.

Let me know updates on how this goes. I'd appreciate any further details you can add. Please don't hesitate to post again here. Have a great day ahead. 

i'm having the same issue also. My accounts were connected fine in Truist (BB&T). Now in QB Simple Start, 106 error, can't find accounts. I can log into the bank with the same credentials in another browser window and see my accounts. When will this get resolved?

I am having the same issue with my Truist account.

Hi @adrenalinellc, @Atleechurch.

Thanks for joining us here today. I'll share some information about error 106. This error means a wrong bank account was chosen to connect to in QuickBooks. You'll want to make sure you've tried the following:

• Adding bank account using the bank's name.
• Bank's website.
• Bank's URL after logging into your bank account outside of QuickBooks Online.

If you've tried all these and still getting the same error, please contact our Customer Care Support so we can add your name to the list of affected users. Please follow the above steps on how to reach out.

Additionally, here's a link on how to manually upload bank transactions.

Please know that you/re always welcome to comeback to this thread if you need help with connecting bank account. We're here to help. Take care and stay safe.

Sheilla - i am sorry but you are clueless.

There is a bank wide outtage for Truist on your QBO platform.  No lone can get a feed starting yesterday.  Stop telling customers to do this, that, and the other when there is nothing we can do to fix.  I shouldn't know your business more than you.