When printing, only the title and date are printing, but the data is not. It happens with two printers. Does anyone know why and how to fix it?

I hear you, Sandi.
 

I appreciate you letting us know about the issue you encountered with your printing data. I would like to dig a little deeper into this matter so that we will be on the same page. May I ask what kind of transaction you want to print? What form are you trying to print?
 

This way, we can provide you with the best solution appropriate to your concern.

When printing a sales receipt mine also do not have any description of what I am billing for. Also I have to email myself to print it.  Also cannot print new invoices without emailing myself.  My customers need a hard copy not an email. 

I appreciate you following this thread, Dbautorenew.

I'm here to help you overcome any challenges you're encountering regarding printing.

If you're printing the sales receipts using the mobile app, please be aware that we are currently investigating this issue. For now, I suggest contacting our customer care support to add you to the notification list of affected users and receive updates once it's available. 

However, if you're printing the sales receipts and invoices through a web browser, did you receive any error messages while trying to print them? Any additional information would help me provide an accurate and timely solution.

In the meantime, let's perform some troubleshooting steps to get this fixed. Access your QuickBooks account through an incognito window or private browser. This mode doesn't retain your browsing history, occasionally leading to software issues like missing descriptions, errors, etc. You can use these shortcut keys as a reference:

• Ctrl + Shift + N  for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari

If it works, return to the regular browser and clear the cache. This removes any historical data resulting in unusual browser behaviors. Switching to a different supported browser can also fix the issue.

If the issue persists, updating your Adobe Reader to the latest version or repairing your Adobe installation can resolve most printing issues in QuickBooks Online.

Feel free to keep us informed about any printing issues or if you have any other questions related to QuickBooks. We are here to provide you with assistance and support.

I am trying to print sales reports.  I can print invoices.

I tried an incognito window, and it still didn't print.  I also updated Adobe, rebooted my computer, and it still didn't work.  Crazy, as it just seems to be the reports and the silly lines above the totals print.  Just can't get the accounts and numbers to print.

Thank you for your response, @sandi-wake.

I appreciate your efforts in troubleshooting the issue with printing your sales reports. Allow me to join this conversation and guide you to the appropriate support group that can help resolve the problem.

Before we proceed, could you please let me know which specific report you are trying to print in QuickBooks? This information will enable me to provide you with the necessary steps to address the issue.

Since you are still encountering the same problem, I recommend reaching out to our QuickBooks Team for further assistance. They will be able to review your account and provide you with the necessary help to resolve the missing data on the report. Here's how you can connect with them: 

1. Click Help (?).
2. Select Contact Us and choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

For additional troubleshooting steps regarding printing issues with QuickBooks, you can refer to this article: Fix QBO printing issues on browsers for Windows.

Financial reports in QuickBooks provide valuable information about your business. To maximize the benefits of these reports and obtain the right data for your business needs, you can refer to this resource: How to get the most out of your financial reports.

If you have any other concerns regarding printing sales reports in QuickBooks Online, please feel free to reply below. I am here to assist you and ensure that your needs are met.

It seems to be all reports.  I've tried multiple P&Ls, Balance Sheet, Collections, Tag Report.  I get the title - no accounts or numbers.  It used to work.  I have a MacBook Air running Sonoma 14.0.

We appreciate you for coming back to the thread and for clarifying your concern, sandi. Let me help you further with printing your sales reports in QuickBooks Online (QBO).

We understand the time and energy you've invested in resolving the issue you're experiencing. However, if the problem persists despite your attempts, we suggest contacting our Customer Support Team for further assistance so they can investigate this matter further and provide the needed resolution for this concern.

 Here's how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select the Search tab to get started:

• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
• Start a chat with a support expert.
• Get a callback from the next available expert.

On the other hand, you may want to have guidance in running a basic financial report in the future, so we're adding these articles to assist you further with the following steps:

• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

We're determined to help you resolve this concern. If you have any additional questions with printing your sales report, you can Reply here again. We've got you covered, and we'll get back to you. Take care.