Why am I only getting a green spinning circle?

Welcome to the Community, douglas-brobst.

May I know what you're trying to achieve? I'd appreciate it if you can give me few details about what you're trying to do.

In the meantime, we can perform troubleshooting that will fix browsing issues. To start, open a private window  for your browser and access your QuickBooks Online account from there.

To open a private window for your browser follow the shortcut keys below:

• For Google Chrome and Microsoft Edge - press CTRL + Shift + N.
• For Safari (Mac) - press Shift + Command + N.
• For Firefox - press CTRL + Shift + P.

If you're able to access it, then that's good. You can go back to your regular browsing window and clear some cache. This will help replace those temporary internet files that are outdated or corrupted over time.

You can also try using other supported browser that best works with QuickBooks Online.

Feel free to get back to us and add some details by clicking the Reply button below. I'll keep an eye for your response. Have a nice weekend!

I have been getting the same error lately too, whenever I open a function like invoice, sales receipt or payment. I have let it run to see if it is just slow to open and it was 15 minutes before I just gave up and closed out. No other site was having issues loading so it looks to be a QBO issue. I have to close the tab and reopen, sometimes logging back in and sometimes not. That usually fixes it. I use Edge as it had had the fewest glitches of the browsers I have tried. It is frustrating to say the least. 

SAME ISSUE HERE!

A few times a week (which is way too many times for a PAID service) I get that eternal green circle when I want to open and invoice or a quote...!

Right now I'm trying to convert a quote to an invoice, but when I try to open the quote or click "convert to invoice", I get that infinty green circle circling for ever!!

That's really annoying and unaccetable..!

My spreadsheets summaries and my Excel invoices maybe were rudimentary, but at least they were opening ON DEMAND.....