cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your business taxes done right with unlimited expert help. Check out QuickBooks Live Expert Tax
toddvu35-gmail-c
Level 2

Why is my checking tab not showing now? There's a sales tab there now instead. Why are they always moving and changing things?

 
1 Comment 1
MariaSoledadG
QuickBooks Team

Why is my checking tab not showing now? There's a sales tab there now instead. Why are they always moving and changing things?

Can you provide a screenshot of your concern to better understand your issue? If you're referring to the QuickBooks Checking tab that is missing under Accounts and Settings, this is only available in the QuickBooks Online (QBO) US version. If you're using the version and is unable to see the tab, I'm here to help you sort this out, Todd. 

 

Sometimes, display issues happen due to browser-related problems. You can log into your QBO account using a private window. Use the shortcut keys below to access the window:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
  • Microsoft Edge: Ctrl + Shift + P

 

This deletes all cookies and browser history, making your browser brand new and error-free. Once done, check to see if you're already seeing the Checking tab. If it is, go back to your main browser settings and clear the cache.

 

Cached files and data can sometimes cause a webpage to reload improperly or loop unexpectedly. Also, some browsers have settings that may trigger automatic page reloads, creating further issues. But if the Checking tab is still missing, you can switch to another supported browser.

 

On the other hand, if you're referring to the QuickBooks Checking tab that's not showing on the left panel, you'll have to make sure to enable it for the option to show up. To do so, click the More settings menu and choose the Customize this menu link. I've added a screenshot for your reference: 

moresettings.png

 

Then, ensure to tick the Lending & banking menu and click Save.


lending.png

Also, you have the option to drag the menu above to where you want it to be inserted by clicking the six dots icon appearing on the left side. Once done, the QuickBooks Checking tab will now be visible on your end. 


lending1.png

 

For more frequently asked questions about QuickBooks Checking, read this article for your reference: QuickBooks Checking FAQ.

 

Additionally, you can check these articles about managing your billing subscription in QBO.

 

 

You can reach out to us anytime if you have any other concerns or questions about checking the display or any display issues in QuickBooks. We'll be here to get you covered.

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Expert help for your business tax return

Susan, Business Tax Expert since 2010

File your business taxes with confidence thanks to our 100% accurate guarantee.

Explore QuickBooks Live Tax

QuickBooks Live Tax, powered by TurboTax

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up