Why won't QuickBooks update from my bank account? It's showing an error when i click on update. it's not on my banks end. It's showing error code (163).

try unlinking the account and reconnecting it?

Let's go through some steps to troubleshoot and resolve the error message you receive when updating your bank account in QuickBooks Online (QBO), Barrett.

Error 163 usually occurs when a financial institution switches Internet service providers. It can also happen if an incorrect login URL is used or if the bank website is down for maintenance or intermittently unavailable to access.

To address this, I'd recommend updating your bank sign-in information using a private window or other supported browsers.

Here's how to do this:

1. On the left navigation panel, go to Transactions.
2. On the Bank transactions tab, head to your bank's tile.
3. Click the edit or pencil icon.
4. Press Edit sign-in info.
5. Enter your credentials.
6. Save and then manually update.

Additionally, I'd like to confirm which financial institution you're experiencing the error message with. This will allow me to check on our end if there are any ongoing investigations and provide you with a more tailored solution. You may also consider reaching out to our live technical support team regarding this issue. They can review your account in a secure environment and investigate the cause of the error further.

I'll leave this article for more information about troubleshooting bank errors in QuickBooks: Bank errors and missing transactions in QuickBooks Online.

For future reference, here's a comprehensive guide on ensuring your QuickBooks accounts match your real-life bank statements: Reconcile workflow.

Come back to the Community if you have other banking-related concerns in QuickBooks, Barrett. I'll get back to you as soon as I can to address them. Have a good one!

@barrett-corey-ya 

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?