I have just set up a new POS system with Quickbooks and realize that our receipt printer - Star TSP700II is not on the list and it is not being recognized in set up. Is there anything I can do to make it work as we are unable to get a replacement at this time.
Welcome to the QuickBooks Community, wlewiscga. That's a great question! You are correct in saying that the Star TSP700II receipt printer is not listed as a compatible device with POS. Currently, there isn't any workaround for this. I am recommending these articles, which include information about receiving a compatible device from us, a list of our approved third-party brands, and ways to install these drivers for Point of Sale.