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How Come I am being Charged $142 a month for a "payroll" service that was never authorized? Every time I call in I am transferred agents until the call drops. It took me hours last week and this is still not resolved. Payroll services were never authorized, Quickbooks just started charging $142 per month in January.
We'd want to make sure that you get the help that you need, 46-3814427.
This is also not the experienced that we want you to have when reaching out to our phone support teams.
The payroll subscription might have been activated accidentally in your account. If you have access to QuickBooks, you can follow these steps on how to cancel the payroll subscription:
I can also see that you had previously talked to our phone support about this concern. However, I would recommend reaching out to them again since billing inquires require us to pull up and verify your account. Here's how:
More details about their contact details and business hours are discussed here: QuickBooks Online Support.
Lastly, let me share these articles with you for additional reference and guidance:
Let me know if you need anything else.
Hi 46-3814427,
Hope you’re doing great. I wanted to see how everything is going about the payroll charges in your account. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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