Reports on quickbooks are not working

Hi there, jsanders.

Can you tell us which reports aren't working? I'd also like to know if you're getting an error when running reports in QuickBooks Online.

You can also try switching to a different browser and log in to QuickBooks. Then, run a report to check if its already working. Browser issues can cause interruptions when running reports or working in QuickBooks Online. 

The program works well with any of these browsers: 

• Mozilla
• Chrome
• Microsoft Edge
• Internet Explorer.
• Safari

Alternatively, you can also switch to an incognito/private browsing and log back in to QuickBooks. Press CTRL + Shift + N for Chrome and CTRL + Shift + P for Mozilla. 

Please add a reply below if you want to add more details and if you have follow-up questions. I'll get back here to offer more help.

Hi,

The reports function is just dead. I tried to get an answer but the support person would not assist for the trial version, I have Mac 2020 online. Thanks

This isn't the kind of service I want you to experience @stevencorcoran.

I'm here to inform you that I've already responded to this question on this thread: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-why-are-the-reports-not-working....

To ensure keeping the conversation streamlined and provide you with the best resolution, please post any follow-ups there. 

Let me know if you have other questions. I'll be here to help. Have a nice day!