Restore company file with a QB trial version

You can open a QBW file or restore QBB or QBM file on the trial license. Any error message? Do you want to open a data file from 2012 or older version?

No errror messages, it's just that I don't have the restore menu item in the preferences as recommended.

My backups are from 2019

thank you

Let me guide you on how to restore your company file in QuickBooks Desktop trial version, DavidSpadola.

You can restore your file (.QBB) in a trial version by going to the File menu. Let me show you how:

1. Click File on the top menu.
2. Choose Open or Restore Company.
3. Select Restore a backup copy for (.QBB) file.
4. Tap Next.
5. Choose Local backup or Online backup and Next.
6. Tap Finish when done.

For more details about  restoring your file, just check out these articles: 

• Restore your file
• Restore a backup of your company file

I've got a link here that provides all the articles you need in running your business in QuickBooks Desktop: https://quickbooks.intuit.com/learn-support/en-us/get-started/07?product=QuickBooks%20Desktop.

I'm just on post away if you need anything in QuickBooks. I'll be here to ensure your success. Take care always.

I tried to follow these guidelines but it seems that my trial version does not have the restore functionality in the menu you mentioned. Correct?

Hi there, @DavidSpadola.

The Open or Restore Company option is available in trial version. You've mentioned that your QBB file data is from the version 2019. With this, I suggest performing Verify and Rebuild data utilities in QuickBooks Desktop (QBDT). This will scan the program for possible damage date file errors and help fix them. I'll show you how to do that.

1. Open your QBDT company and select the File menu.
2. Click on Verify Data and then click OK to close all the windows.
   
   
   
   
3. If you see a prompt  that "Your data has failed the integrity check", you  need to proceed to rebuild your file. However, if you haven't seen any prompt, that means there are no problems with your data.

Before doing the method in rebuilding your data, you have to save your current file in your Local Disk Drive. 

However, if you're still unable to restore your QBB file backup, I recommend contacting our Customer Care team. They have the tools to perform a screen share and dig in further for the possible solutions to this issue. 

Also, I can see this article to be handy in the future to help you with your essential tasks in QBDT: Create an invoice in QuickBooks Desktop.

I'm just one reply away if you need anything else with QuickBooks. I'd be glad to help. Keep safe.

Hi Stephanie,

my Mac trial version of QBDT doesn't have the options you have.

In the File menu, I just have the following menu items:

• New Window
• Refresh
• Print
• Close Tab
• Close Window
• Close All

and my QB/Preferences menu, I have the following choices :

• Clients open a New Tab
• Reports Open a new tab
• All menu items open a new window
• Always restore windows
• Always open files after download

Where else can I look for the restore company feature?

thanks

David