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ROGA
Level 1

Sales Invoice with incorrect class

I entered in a customer job with 2 line items. The customer paid the invoice already. Later I found out the class was incorrectly entered for one item. How do I remove the item and reissue another invoice and apply the payment as received?Capture3.JPG

3 Comments 3
JessT
Moderator

Sales Invoice with incorrect class

Hi ROGA!

 

First off, I appreciate your screenshot, and it's good to see that you got a payment on the same day you issued the invoice.

 

You won't need to reissue another invoice. Just open the existing one and change its class, and when you get a prompt that asks you to confirm the change you've made, just select Yes. Then, you can print or email it to your customer afterward.

 

Speaking of classes, we have class reports in QuickBooks that you might be interested in. Please check this out: Filter, sort, or total reports by Class.

 

We're just right here if you have more questions in mind. Enjoy the rest of the day!

ROGA
Level 1

Sales Invoice with incorrect class

Thanks JessT.

My explanation was lacking. The second line item for $2925 needs to be removed from that invoice, go to another invoice with the correct class.

Rubielyn_J
QuickBooks Team

Sales Invoice with incorrect class

Thanks for getting back in here, @ROGA.

 

You can delete the second line item, then create another invoice. After that, relocate the funds to the new invoice with the correct class.

 

Here's how:

  1. Open your QuickBooks company file.
  2. Go to the Customers menu.
  3. Select the Customer center tab.
  4. Choose the customer to open the invoice.
  5. Open the invoice and select the line item to delete it. 
  6. Click Save and Close to make the changes.

After, you can start creating the invoice with the correct class.

 

I've also added this article to guide you on how to customize email templates from QuickBooks: Create custom email templates in QuickBooks Desktop

 

Leave a comment below if you need anything else. I'm always here to help. Have a nice day.

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