Sales Tax or copying and restoring company file

Let me help you enable the Washington (WA) agency tax agency so you can set it up for sales tax, 0987workandrow.

Based on your screenshot, the state of WA is greyed out. This happens when the agency isn't active on the settings.

You need to activate it to include the agency in the sales tax rate. Here are the steps you can follow to accomplish this:

1. Select Taxes from the left menu, then choose Sales Tax.
2. Go to Sales tax settings. 
3. Review the list of inactive agencies.
4. Click the Gear icon beside the Add agency button. 
5. Put a checkmark in the Include inactive under Other. 
   
6. Click anywhere on the same page, then click Make active.
7. Once done, you can modify the agency my clicking the Edit link under Action.
   

You can also click the Add agency button to set up local tax agency for WA.

For additional guide while managing your sales tax rates and settings, you can open these articles:

• Edit sales tax rate in QuickBooks Online
• Set up and use automated sales tax in QuickBooks Online.

I'm looking forward to hearing from you again if you have any other sales tax questions. Have a great weekend!

@MaryLandT Thank you for your reply. the item in the list is gray because I am already utilizing it. The state sales tax is active and in use as WA. I needed a way to set up the local tax. There is no local tax to choose from so I'm wondering if there is a way to bypass this or maybe I'm missing some back office feature. Is there another tab or set up I can access to enter tax information?

Thanks for the clarification, @0987workandrow.

I just have here some details about setting up local taxes for Washington (WA) in QuickBooks Online (QBO). This way, you'll be guided accordingly and bypass the problem.

As of the moment, QBO only supports local taxes and other taxes in these agencies listed below. 

• Indiana
• Maryland 
• Michigan 
• New Mexico
• New York 
• Ohio 
• Oregon 

For more information, check out this article: QuickBooks Supported Local and Other Taxes.

I'd recommend contacting our QuickBooks specialist. They have available tools to help you enter the tax information into the system. This way, you can bypass the situation and successfully copy the data speedily. 

Here's how: 

1. Go to the Help menu, then click Contact Us. 
2. Type your concern in the box and tap Let's talk. 
3. Choose either Get a call or Start a chat. 
4. Complete the required data and submit the request.

Make certain to call them within support hours to ensure we address your concern swiftly. 

Additionally, you also have an option to access any sales tax report to track all your taxes. Then customize it to show specific details. For the complete instructions, visit this page: Run reports.

Feel easy to examine these articles below about WA tax regulations and how to enroll new state when an employee starts in or moves to a new state.

• Set up payroll taxes in a new state
• Washington Payroll Tax Compliance

Drop a comment below if you more questions about your taxes. I'm willing to answer them again. Keep safe always.