Setting up a New, and restoring an old company on Desktop Version

bob_nj · ‎May 03, 2023

Good day

I am a long time user of the Desktop version of QB.

My usage is on a personal level, and have no need for a costly monthly subscription.

I paid for, and rightly own my software, and think I should be able to use it as it was advertised.

Yesterday I wanted to set up a new company, but had to sign in for some reason.

I thought this suspicious, and decided to restore an old company and try it that way.

I then got a message prompting me to update to the latest version, but I didn't do that.

I was afraid if I updated, I would be locked out of my current Desktop companies, and forced to go to a monthly subscription, which I do not need, nor want.

The message also said that after the update, I would no longer be able to open older companies, or something along those lines.

My thinking was, if my Desktop QB is no longer supported, why would Intuit want me to update unless there was some ulterior motive to move me to the subscription.

So the bottom line is, can I safely set up a new company in my current Desktop version of QB.

Hoping for the best, and thanks in advance for any help

Bob in New Jersey

LeizylM · ‎May 03, 2023

Thanks for getting back to us,

Allow me to share some clarification about upgrading QuickBooks Desktop (QBDT).

When you upgrade to a newer version of QBDT, you'll need to purchase a new license or subscription. You'll need to install it on your computer and convert your company file. First off, let's make sure to back up your company file and restore it to the new version of QBDT.

Once you convert your file, you will not be able to open it in an older version of QBDT.

Yes, upgrading to the latest version of QBDT requires a subscription. This means that you pay a monthly or annual fee to access the software and receive updates and support.

You may refer to this article to view various details on what are several features that help automate and streamline your daily accounting tasks using QBDT 2022: What’s new in QuickBooks Desktop 2023.

I'll be around whenever you have other questions about upgrading to a newer version of QBDT. It's always my pleasure to help you. Have a good one!

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Fiat Lux - ASIA · ‎May 03, 2023

Which QB Desktop year version do you have?

bob_nj · ‎May 03, 2023

Hi, and thanks for the reply.

I have Pro 2019

Release R17P

Take care

Bob

Fiat Lux - ASIA · ‎May 03, 2023

R17 is the latest released version for QBD 2019. I believe you should not get any update notifications. Can you share screenshot(s)? Click the camera icon on the menu to insert the image here. Did you just reinstall your QBD 2019?

bob_nj · ‎May 03, 2023

Well, son of a gun

It let me create a new company this time.

Weird.

I HAD three companies before I made the new one, which is the fourth company.

Now my list only shows three companies, and one of them is gone from the list.

Do you know how I can get four companies to show in the list?

Thanks again

Bob

bob_nj · ‎May 03, 2023

I figured it out.

Not sure why it dropped it from the list, but I had to search for, and open the other company before it would show.

Thanks for your help.

I may be back to ask more questions.

You've been great, thanks.

Bob

QueenC · ‎May 03, 2023

Yes, you can safely set up a new company file in your QuickBooks Desktop (QBDT) 2019, @bob_nj.

QuickBooks Desktop (QBDT) for Windows 2019 was no longer supported starting last May 31, 2022. This includes QBDT Pro, Premier, and Enterprise Solutions v19 in all versions. Since it is no longer supported, the prompt message for an update is just a reminder and a suggestion in case you want to experience the new features of QBDT. Still, you have the choice not to upgrade.

Although your version is no longer supported, you still can create a new company file. And to confirm, if you wish to upgrade, yes, you no longer have access to your older companies. For the detailed step-by-step process of creating a new file, refer to this article: Create a QuickBooks Desktop company file.

Also, I'd like to mention that the reason why you're being prompted to sign in is to prioritize the security of your account. This is the new security protocol introduced to QBDT software users.

Additionally, I've included this article in case you'd feel the need to upgrade to a newer version of QuickBooks Desktop: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

You can always count on me if you need a hand in managing your QuickBooks Desktop account and company files. Just hit on the Reply button and I'll be right here to assist you.

bob_nj · ‎May 03, 2023

Thank you very much.

So, two questions,

You said, "if you wish to upgrade, yes, you no longer have access to your older companies."

What is an "Upgrade" exactly, and if I do, what happens to my old companies?

I ask that because you mention -->

in case you'd feel the need to upgrade to a newer version of QuickBooks Desktop

I wouldn't mind paying and upgrading to the latest version of Desktop, but does this mean it has to be a subscription?

Thanks again, and have a good day

Bob

LeizylM · ‎May 03, 2023

Thanks for getting back to us,

Allow me to share some clarification about upgrading QuickBooks Desktop (QBDT).

When you upgrade to a newer version of QBDT, you'll need to purchase a new license or subscription. You'll need to install it on your computer and convert your company file. First off, let's make sure to back up your company file and restore it to the new version of QBDT.

Once you convert your file, you will not be able to open it in an older version of QBDT.

Yes, upgrading to the latest version of QBDT requires a subscription. This means that you pay a monthly or annual fee to access the software and receive updates and support.

You may refer to this article to view various details on what are several features that help automate and streamline your daily accounting tasks using QBDT 2022: What’s new in QuickBooks Desktop 2023.

I'll be around whenever you have other questions about upgrading to a newer version of QBDT. It's always my pleasure to help you. Have a good one!

bob_nj · ‎May 03, 2023

Thanks so much for your help.

It looks like I will continue on with my Desktop version, as my needs don't require anything more.

I will accept this as a resolution and carry on.

Take care

Bob

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Setting up a New, and restoring an old company on Desktop Version