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Noemailreallyyouguyssuck
Level 1

So, to be clear, customer support has NO EMAIL I can contact them at?

Am I high, or does Intuit NOT HAVE ANY EMAIL SUPPORT???  

 

Seems like, a large co., in the 21st century might have something like that!   Or should I fax them?  Maybe send a carrier pigeon?


WTF.  This sucks and I m pissed.

 

PS:  I hope I m wrong.  Sweet Jesus let me be wrong.  Please someone, correct me and say there's an email address for customer support.

4 Comments 4
MirriamM
Moderator

So, to be clear, customer support has NO EMAIL I can contact them at?

I love to help you with your issue about QuickBooks Online (QBO).

 

For me to provide you with the resolution, may I know what specific assistance you need? I can answer some general questions or concerns you may have about QBO. Simply click the Reply button below.

 

However, if you need to speak with our Customer Care Team, we updated a better way of contacting them without publishing our email address or phone number. You can do this by messaging an agent or requesting a callback. 

 

To reach them, click the ? Help button at the top-right corner of your QBO account and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

 

In the meantime, you'll want to visit our Community Help Articles hub if you need some related articles for managing your account.

 

Please let me know how this goes. I'll be around to provide further assistance. Have a nice day.

Noemailreallyyouguyssuck
Level 1

So, to be clear, customer support has NO EMAIL I can contact them at?

I want help importing two company files.  They are currently as QB desktop files

Fiat Lux - ASIA
Level 15

So, to be clear, customer support has NO EMAIL I can contact them at?

@Noemailreallyyouguyssuck 

Do you need to convert data from QB Desktop US version to QB Online US version?

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Which QB Desktop year version do you have?

Open your company files and hit f2 key. How big are your Total Targets?

MirriamM
Moderator

So, to be clear, customer support has NO EMAIL I can contact them at?

Hello there, 

 

I appreciate your prompt response and providing detailed information about your concern. I'd be happy to help move your files from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).

 

In QBO, you can track multiple companies with our Location Tracking feature, providing you have only one EIN. However, if you have a different EIN for each legal entity, you’ll need a separate subscription to accurately track each of them.

 

For the more information on how to subscribe, follow these steps:

 

  1. In your browser, go to this link: https://quickbooks.intuit.com/choose-country/.
  2. Select your country.
  3. Choose the appropriate product. 
  4. Select Start Free Trial or Buy Now.
  5. On the next screen, you ’ll get the option to either continue to create a free trial or buy now for a discounted price.
  6. Since you already have an account with Intuit, select Add another company.
  7. Enter your Email Address (User ID) and Password.
  8. Choose Add new company.

 

To learn more about creating new company in QBO, see this article: Create or add another company file to QuickBooks Online.

 

For additional details about importing data from QBDT to QBO, you can read this resource: Move your QuickBooks Desktop file to QuickBooks Online.

 

Let me know if you have additional questions about the process. I'm always available to help you.

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