Thanks for letting us know about this error, @greenville.
Currently, we have an ongoing investigation into this exact error when viewing transactions on the banking page. This indicates that multiple users are encountering the same problem. Please be assured that our team of product engineers is working diligently to rectify this situation as soon as possible.
At this time, I suggest getting in touch with our QuickBooks Support team to ensure you'll be added to the list of impacted users. By doing so, you'll receive email notifications as soon as there are any updates regarding the resolution.
Here's how to contact them:
- Go to the Help icon in the top right-hand corner.
- Press the Contact Support button.
- Enter your question in the box and hit Let's talk.
- Choose the best way you'll want to reach out to us.
Please be aware that their availability is limited to Mondays through Fridays, spanning from 6 AM to 6 PM PT, and also on Saturdays, operating from 6 AM to 3 PM PT.
I've added this article to learn how to review downloaded bank transactions in QuickBooks. Categorize online bank transactions in QuickBooks Online. Categorizing your bank transactions in QuickBooks Online is a foundational step in maintaining accurate financial records and gaining valuable insights into your business's financial health and performance.
We understand how important it is to have reliable products, and we are grateful for your patience and understanding as we work to resolve this matter. If you have any additional concerns while using QuickBooks, please feel free to share them here.
