cancel
Showing results for 
Search instead for 
Did you mean: 
Gary8910
Level 1

Subscription Renewal

accountant desktop plus

FateCandylaneT
QuickBooks Team

Subscription Renewal

I appreciate you for joining in on this thread, Gary8910. Let me ensure you'll get the help you need to renew your QuickBooks Desktop (QBDT) subscription.

 

Reviewing the status of your renewal requires pulling up your account in a secured setting. Since the Community is a public forum, we're unable to access your account information here. That said, it's best to get in touch with our customer support team. They have special tools to view your account and reactivate it for you. To do that:

 

  1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Click Contact Us.
  3. Enter a brief description of your concern about the reactivation and select Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. Enter the code you received in your email for verification and select Continue.
  6. Choose between Chat with us and Have us call you.

 

To ensure you get on hold to our support team on time, I've added our support hours so you can set an available time to reach them out.

 

Furthermore, I'll share these articles with you to manage your QBDT billing, payment, and subscription info:

 

 

They contain the necessary steps if we need to update your payment method, change your subscription, or simply view your billing history.

 

Fill me in if you have further concerns about renewing your subscription. I'll be more than glad to assist you. further. Keep safe! 

Gary8910
Level 1

Subscription Renewal

Thanks! 

Will do..

4Gal
Level 10

Subscription Renewal

@Gary8910 

Can you login to CAMPS and find your license status there?

https://camps.intuit.com

 

Gary8910
Level 1

Subscription Renewal

Yes, just logged in but still unable to re-subscribe.  I've got at message in with QuickBooks now and waiting for a response. 

Thanks for keeping up with this! 

4Gal
Level 10

Subscription Renewal

@Gary8910 

Last resort, purchase a new license of QB Desktop 2024 Accountant Plus. You must call Sales team or purchase it thru a partner. You can get $100 cashback.

Need to get in touch?

Contact us