I have tried signing out, using other browsers, and clearing my cache. The "tax checklist" button that used to be next to my profile is gone. What can I do about this ?
We appreciate your effort in trying to fix the issue, @mattdoesnotliketaxes.
I'm here to ensure you're able to access your tax checklist in QuickBooks Self-Employed.
In QBSE, there's a new way to prepare your tax checklist. And I'm happy to guide you through the procedure.
Here's how you can do it:
You can already run financial reports once your finished with your tax checklist.
Don't hesitate to send us a reply if you have additional concerns with taxes of QuickBooks. We're here to back you up. Stay safe and have a good one!
To isolate the issue, I'd like to make sure this isn't a problem with the browser. Let's perform some troubleshooting steps to resolve this issue. It's possible that the browser stores frequently accessed data, thus causing websites, like QuickBooks, to act weirdly.
Let's start by:
Furthermore, you can refer to this article to learn more on how to complete the tax checklist and create a file of all your tax documents in QBSE: QuickBooks Self-Employed annual tax guide. It also provides special notes for our tax bundle customers.
I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can. Take care!