I'm on QB Desktop 2019 and do not use online banking or payroll features...should the browser situation be a concern for me?

@DRR4 

We don't know yet. Make sure not to uninstall/disable IE11 on your machine.

It's my pleasure to handle your concern for today, DRR4.

QuickBooks Desktop (QBDT) releases a new version every year and only supports the software for up to 3 years. If you're using QuickBooks for basic accounting and record-keeping purposes, then you can continue to use any old version of QuickBooks Desktop 2019. However, any online services like online banking and payroll features are no longer supported. 

Please check this article to learn more about the discontinuation policy of QuickBooks Desktop: QuickBooks Desktop service discontinuation policy and upgrade information.

If you wish to continue using the online services mentioned, I recommend upgrading the software to a supported version. Once you have the latest version, it would be best to know  What’s new in QuickBooks Desktop 2021.
 

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

Keep in touch if you need any more assistance managing your QuickBooks Desktop account. I've got your back. Have a great day ahead!l

What solution are you using now instead of QuickBooks?

@Archer208 

Unless you are using QBD Enterprise, there is no viable replacement for QBD Pro/Premier/Mac. Convert to QBO or another cloud based app. Purchase a 3rd party conversion service if required.

I'm having thethen. same issue. I will wait for a July update and see what happens. Right now my laptop and desktop, both with Windows 11 and QB Pro Plus 2022 fail before the login prompt. Support has already failed me and reinstalling never helped. The HUB tool looks in the wrong places for repairs too.

@Archer208 

When did you purchase the license? Within 60 days of purchase, you can request a refund. Install the trial license for QBD 2021 and purchase a one-time license later if it works. 

You have GOT to be kidding... there are plenty of viable options out there for small business accounting. Just google "small business accounting". The level of self-grandeur coming from Intuit is astounding, especially given the total debacle you've made of this issue, but I guess they've had 2 years to plan the breakdown.... that at least has been a success ! Many of my CPA contacts are now actively discouraging clients from using quickbooks...The writing is already on the wall that Intuit WILL kill the desktop version through lack of REAL support and reliability, continued debacles like the IE requirement, increasing the cost, and loss of customer base due to all of the above.

Google "small business accounting"

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@gliderguider wrote:

there are plenty of viable options out there for small business accounting. Just google "small business accounting". 

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@gliderguider 

Share the name please. But don't mention any cloud based apps.

I appreciate your response...I know that my version of QB has been sundowned, that I can continue to use it, I don't use the online banking or payroll functions so do I still have a security risk regarding the discontinuation of support for IE 11?  Thank you! 

I hate Microsoft Edge and IE with an indescribable passion and found a way (albeit difficult) to uninstall Edge several months ago only to discover, to my enraged surprise, that my QB Desktop Pro 2019 required IE to run.  Thus ensued a freaking nightmare where I spoke with every Intuit tech support person including all those in the Philippines.  Finally ran across a 5-yr old hack someone had posted on a thread which was the only fix.  So now I have upgraded to QB Desktop Pro 2022 with the current updates, and my question is WHEN WILL I BE ABLE TO DITCH EDGE AGAIN AND STILL HAVE QB FUNCTION PROPERLY??  Because I have to tell you, I keep getting everything but a clear answer, I read where you say since IE is gone QB has a custom browser to replace it but then I see where you say IE or Edge is still required.  Can you PLEASE, PLEASE PROVIDE A CLEAR, CONSISTENT ANSWER?  WHEN CAN I GET RID OF EDGE AND IE AND HAVE QB DESKTOP 2022 PRO FUNCTION PROPERLY?  It's not a difficult question. 

The degree of sheer apathy/ dishonesty/doublespeak by Intuit re: IE and QB Desktop Pro 2022 is as amazing as it is infuriating.  Why can we not get a simple, honest answer?  Is our money somehow of less value than some customer out there you are hoping to lure at the cost of customers who desperately won't to stay with you?  Explain this, if you can..  This is a simple question, perhaps no one at Intuit is capable or willing to answer simple questions, at least not honestly.  I repeat the simple question:  When, exactly, will Desktop Pro 2022 users be able to convert to this great new browser to which you keep referring and ditch Edge/ IE forever?  On one hand you mention what we have known for some time (IE discontinued as of 6/15/22) while inferring the new Intuit custom browser will do away with the need for IE but from the other side of your mouth you say "IE is still necessary for QB to work properly!."  Pray tell, which is it?  Because I am fed way up with this and am confident I speak for many here.  Do you hate your customers?  Your actions certainly would make it evident.  Just please answer the question- will QB DK 22, with current updates, work without IE or not and if not, when will it run without being tied to a discontinued browser?  OK?  Oh yeah, guess I have to wait to see if this question is approved by Intuit censors.  If not I guess it's time to tie up the phones at Intuit Corporate-  I've done it before.

It's painfully apparent- Intuit hates it's customers.  

You are dealing with folks who aren't quite as dense as you seem to think, Intuit.  I love Desktop Pro '22 and bent over for the latest power move to force customers into the subscription, but if you think you can quietly corral me into QBO you are insane.   I have clients who use QBO and I can work with their files but QBO is to Desktop, IMO, as the Wright Bros airplane was to the Concorde.  I will switch vendors if you force it.  I want to be done with Edge and IE forever, they are crap browsers and on one hand  you say the current desktop version will allow it but then you say IE (which is no longer supported) must still be installed for even the updated '22 Desktop Pro version to work.  Have you guys met your snake oil sales quota this month?

Kudos- you absolutely nailed it.  Anyone with an ounce of perception should see Intuit's ultimate goal is to herd all Desktop Pro users  into the QBO corral like cattle, whether they like it or not.  Perhaps they have suddenly decided to compete with God in hopes their poor, misled minions will see the light and realize it's Intuit, not the customer, who knows what is best for we, the poor misled who aren't quite bright enough to make the right decisions on our own.  Matters not many of us are CPAs.  Intuit makes little if any effort to hide their total lack of  concern that many of us poor fools will refuse to go to QBO for the simple reason that, how can it put this in technical parlance(?), it is hot garbage.  Forget the untold millions we have paid them over the years, as well as the new customers many of us have brought them.   Customer loyalty?  I have to take a break after saying that so I can laugh myself into a coma......

It should be a concern for you on about the same level as the Red Army was a concern for the German army after 1943......

I also love Intuit's power play to squeeze more $$ out of QB Desktop Pro customers by forcing them to subscribe annually at an astronomically higher cost in order to force the totally useless cloud storage app they call Intuit DataI  Protect which has never worked and never will- unless it's intended function is solely to separate customers from their money.  I tried purchasing this several months back- never worked, no one at tech support could get it to work either.  When I mentioned getting my money back the line somehow went dead and it took just short of a lawsuit for me to finally get the refund.  This thing is a sham if there ever was one, still won't work but now they can cram it down customer throats.  I never wanted to be forced back into the accounting software market but Intuit is forcing me out at virtually the point of a gun.  

Charles, any possibility of honestly answering a simple question yourself without instantly referring to some help article?  

The question is this:  is it within the universe of possibilities that one bright, happy day my updated Quickbooks Desktop Pro 2022 version will work without this discontinued browser-from-hell known as IE?  You know, this Frankenstein monster that was finally torched by its creator over a month ago?  That calls for a simple yes or no answer- because you see, your customers keep seeing where Intuit promises the new updates will do away with all IE ties and goes on to speak of this Intuit-created browser designed to replace IE which, again, is no longer supported.  But then we also continue to see where you say "QB Desktop 2022 will not work with IE not installed.?"  Can you see the confusion being caused with your customers by these contradictory and baffling statements?  We have loved your product and have been immensely loyal to you for a long time, but speaking for myself I am somewhat perceptive and can easily see through your ploy.  What you are shouting to us all is "convert to QBO or be gone."  No brainer for me, my efforts now will be invested in finding another vendor, maybe there is still one out there willing to listen to customers rather than cover them with excrement.

This is not the impression we want you to have when dealing with the program, @Panhandle Pit Bull.

While Internet Explorer may not be used for some online services, it's still required for QuickBooks to function properly. 

On June 10, 2022, all supported versions of QuickBooks Desktop will begin to use our new custom browser. All you need to do is update to the latest release to ensure you receive future security updates. 

For more information, please see this article: Use our built-in browser in QuickBooks Desktop.

Should you have additional questions or concerns working with the QuickBooks software, please click on the Reply button to leave a comment. Keep safe!

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@Panhandle Pit Bull wrote:

No brainer for me, my efforts now will be invested in finding another vendor, maybe there is still one out there willing to listen to customers rather than cover them with excrement.

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@Panhandle Pit Bull 

It seems that every developer now prefers cloud-based applications or subscription-based products. One of Intuit's close competitors for QB Desktop has announced their plans to offer only Subscription products this year. Consider hosting your QB Desktop 2022 program on a 3rd party provider for now and hope for browser issues to be fixed when QB Desktop 2023 is released in October.

I would hasten to amend your spot-on comment to read "There is no solution forthcoming for ANY QB users, including Desktop Pro 2022!  These people scream apathy for their customers, I cannot understand why a company would go to such extraordinary lengths and effort to chase away their customers.  Intuit is the Comcast of software vendors- could they, perhaps, be going for the title of most hated company in America?  They have my vote already- please, anyone, when you find a good alternative would you let the rest of us know so we can come with you?  So over Intuit, they absolutely suck....

Would you mind letting the rest of us Intuit victims know when you find a good alternative?  I will do the same while I'm seeking a new alternative also.....Good luck and thanks!

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@I ALREADY HAVE A USER ID wrote:

when you find a good alternative would you let the rest of us know so we can come with you?  

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@I ALREADY HAVE A USER ID 

There is no decent replacement for QBD Pro/Premier/Mac. Switch to QB Online or another cloud-based app. Purchase a third-party conversion service if needed.