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sniffer
Level 2

Turn off billable option in QB and T-Sheets

The billable setting in QB is creating lots of problems with our employees.  Our company does not bill per hour but when our employees log their hours, they forget to click unbillable in T-Sheets.  The hours are now sitting in our ledger expecting us to bill customers for these hours (frustrating). 

 

I would like to disable the billable/unbillable option for reporting hours in T-Sheets and thus QB, or make the default unbillable.  I cannot find a way to do this in QB.  Can someone please advise if this option is available?

Solved
Best answer January 08, 2021

Best Answers
katherinejoyceO
QuickBooks Team

Turn off billable option in QB and T-Sheets

Thanks for actively responding, @sniffer. Let me add more information about turning off the billable to a customer feature. 

 

To disable this feature in the T-Sheets, let's double-check and ensure to select this option within TSheets:

 

  1.  At the top right, select QuickBooks. 
  2. Go to the Preferences.
  3. Select the billable option (also check Require Billable Yes/No if you would like this field required). T

 

 

Once done, your employees who clock in and out will be asked if their hours were billable or not, which will be reflected when the hours are exported to QBO.

 

Here's an article for more insights about tracking and exporting time: TSheets and QuickBooks Online integration FAQs

 

Feel free to message again if you have additional questions about QuickBooks. We're always around here to help. 

 

 

View solution in original post

6 Comments 6
Charies_M
Moderator

Turn off billable option in QB and T-Sheets

It's my pleasure to help you today, sniffer.

 

I'll show you how to turn off the billable option in QuickBooks Online (QBO):

  1. Go to the Gear icon and choose Accounts and settings.
  2. Click the Advanced tab.
  3. Select Time tracking.
  4. Make sure to turn off the Make Single-Time Activity Billable to Donor.
  5. Hit Save, then Done.

Learn more about managing the timesheet setup for QuickBooks Online and TSheets through this article: Timesheet setup: QuickBooks Online and TSheets.

 

You might want to take a look at the available TSheets reports to review your employees time data: TSheets reports.

 

Know that you're always welcome to post here in QuickBooks Community if you have any other concerns.

sniffer
Level 2

Turn off billable option in QB and T-Sheets

Nope.  Doesn't work.  

 

Single-Time Activity Billable to a Customer in QB is off as you will see attached.  However, when entering time in T-Sheets, the billable field is still showing and required for employees to complete (see attached).  If it not required in QB, the field should be disabled in T-Sheets

 

 

sniffer
Level 2

Turn off billable option in QB and T-Sheets

Nope, that did not work.  See attachment.  The switch is turned off in QB but in T-Sheets employees are required answer yes/no to the billable field.  If this is disableed in QB, it should be disabled in T-Sheets.

katherinejoyceO
QuickBooks Team

Turn off billable option in QB and T-Sheets

Thanks for actively responding, @sniffer. Let me add more information about turning off the billable to a customer feature. 

 

To disable this feature in the T-Sheets, let's double-check and ensure to select this option within TSheets:

 

  1.  At the top right, select QuickBooks. 
  2. Go to the Preferences.
  3. Select the billable option (also check Require Billable Yes/No if you would like this field required). T

 

 

Once done, your employees who clock in and out will be asked if their hours were billable or not, which will be reflected when the hours are exported to QBO.

 

Here's an article for more insights about tracking and exporting time: TSheets and QuickBooks Online integration FAQs

 

Feel free to message again if you have additional questions about QuickBooks. We're always around here to help. 

 

 

View solution in original post

sniffer
Level 2

Turn off billable option in QB and T-Sheets

OK, that is the missing piece.  It works now.  Thank you.

Kiala_S
QuickBooks Team

Turn off billable option in QB and T-Sheets

Thanks for letting us know that worked for you @sniffer! Glad you turned off that billable option in your account. Feel free to come back with any other questions you may have. We're all happy to help in the Community. :)

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