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phoaglan
Level 2

Turn off web connector

Hello, I have QuickBooks for Mac and would like to disconnect the web connector which starts up the program automatically. How can I turn that off on a Mac? 

Solved
Best answer January 04, 2022

Best Answers
phoaglan
Level 2

Turn off web connector

Hi thanks for the follow up. The web connector direction did not work as that was for a PC. What did work was to go to User/Groups and go to Login. There I could uncheck QuickBooks. That was all it took for Mac. 

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5 Comments 5
ShiellaGraceA
QuickBooks Team

Turn off web connector

Thanks for posting, @phoaglan.

 

I have some information about turning off Web Connector. Installing QuickBooks Web Connector enables the program to launch every time you turn on your computer. You can turn it off by deleting the appropriate startup entry.

 

Let me guide you how:

 

  1. Go to the Application folder (or from the OS X Finder, hit Command+Shift+A to jump to the /Applications folder.)
  2. Look for QuickBooks. Right-click Exchange Data With Web Services.
  3. Select Delete. Then, click Yes when prompted.

See this article for details on how to manage QuickBooks Web Connector: Set up QuickBooks Web Connector.

 

Once done, reboot your computer to refresh the program.

 

Feel free to also browse this link in case you need help managing QuickBooks for Mac: View all help for QBDT for Mac.

 

Please let me know how it goes as I wanted to ensure this is resolved for you. Take care and have a nice day ahead.

phoaglan
Level 2

Turn off web connector

Sheilla, I also want to add that I have the desktop version of Quickbooks for Mac and it is the 2019 version. 

 

Thank you,

Peter

katherinejoyceO
QuickBooks Team

Turn off web connector

Thanks for adding more information about your concern. As an insight, the Web connector only works on Windows. 

 

At this point, I'd recommend contacting our QuickBooks for Mac Customer Care team to help you check what's causing the issue. 

 

For more QuickBooks for Mac guides, tips, and help articles, visit the Little Square website. 

 

I'm always around if you have an additional concern about anything else in QuickBooks. Take care!

phoaglan
Level 2

Turn off web connector

Hi thanks for the follow up. The web connector direction did not work as that was for a PC. What did work was to go to User/Groups and go to Login. There I could uncheck QuickBooks. That was all it took for Mac. 

AlcaeusF
Moderator

Turn off web connector

Hello @phoaglan,

 

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your inputs to help address the issue.

 

We love to see members supporting one another! Have a great day.

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