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geneeka
Level 1

Unable to link bank accounts has error 350?

my bank has stopped syncing to quickbooks online. It tells me to sync but keeps spinning.
5 Comments 5
Rose-A
Moderator

Unable to link bank accounts has error 350?

Let's get this working for you, geneeka.

 

QuickBooks online error 350 occurs when QuickBooks fails to connect with the bank or bank’s credit card server. It can be your Financial Institution’s (FI) server, which can be under maintenance evoking the error.

 

To get this sorted out, let's reconnect your account. Here's how:

 

  1. In QuickBooks Online, go to the Banking menu or Transactions menu.
  2. Select the blue bank square for the account you need to reconnect.
  3. Tap the Sign in link.
  4. Enter the user ID and password you use to sign in to your bank's website.
  5. Select the accounts you want QuickBooks to download transactions from. Then select Continue.
  6. When you're ready, select Update to get the latest transactions from your bank.

 

Once imported, I recommend editing, assigning, and categorizing your transactions. Also, you can match them to the existing entries in the software. Doing so will help you ensure the accuracy of your financial records.

 

Additionally, may I ask which bank are you having a problem with? This way, I can check if there are any open investigations about it.

 

You can always get back to me if you have any other banking concerns or anything you need help in QuickBooks. I'd be glad to answer them for you. Have a nice day!

Rose-A
Moderator

Unable to link bank accounts has error 350?

Hi, geneeka.

 

Hope you're doing great. I wanted to see how everything is going about linking your bank accounts. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

Fiat Lux - ASIA
Level 15

Unable to link bank accounts has error 350?

@kristen128 

Try opening your QBO account on any private/incognito browser.

Emma77
Level 1

Unable to link bank accounts has error 350?

I have been unable to connect to QuickBooks (QB) for months, which is causing significant issues with my accounting and tax filing. I've tried various methods to reconnect, but I keep getting different error messages, specifically error code 350. Since QB is useless without this feature, I'm considering canceling my subscription.

Fiat Lux - ASIA
Level 15

Unable to link bank accounts has error 350?

@Emma77 

Use MT Online or one of the converter tools (e.g csv2qbo) for the time being.

https://www.moneythumb.com/?ref=110

 

Otherwise, explore another accounting app and consider to buy a conversion service if required.

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