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En_When
Level 1

Unable to Log In ("We didn't find any companies for this account")

I'm using QuickBooks Online Payroll as an employee. I received an invitation about a month ago and was able to access the site, but now I always have the error of "We didn't find any companies for this account" whenever I log in. In my Intuit profile page, it says that I have the QB Online Payroll as a product and am affiliated under my organization. Yet, when I click on the button to go to QuickBooks, I still can't log in. I've heard that this could potentially be an issue with my W2 form, but I was not allowed to fill it out in QuickBooks (blocked by the company). Is there any way to fix this?

1 Comment 1
MirriamM
Moderator

Unable to Log In ("We didn't find any companies for this account")

Welcome to the QuickBooks Community, En_When.

 

Based on the information you've provided, it appears that you're encountering an error while logging in to the QuickBooks Online website as an employee. Not to worry, I am here to guide you on how to access your account smoothly.

 

Since you're invited as an employee to view your pay stub and W2, you may need to log in to QuickBooks Workforce. To sign in to your account, I recommend using this link workforce.intuit.com

 

Once you have successfully logged in, you can easily view and print your pay stubs and W-2s online. However, if you are unable to locate some of your pay stubs in QuickBooks Workforce, you can refer to this article for guidance on what to do: Troubleshoot missing pay stubs in QuickBooks Workforce.

 

If you need anything else about accessing your workforce account, don't hesitate to leave a comment below. I'm always here to help.

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