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invizashield-aol
Level 1

Unable to print invoices on mobile app to mobile printer? Printer is connected to phone, but app won't print only email. Options are not uploading to my phone. Android?

Mobile printer connection 
1 Comment 1
RheaMaeH
QuickBooks Team

Unable to print invoices on mobile app to mobile printer? Printer is connected to phone, but app won't print only email. Options are not uploading to my phone. Android?

Thank you for reaching out to the Community @invizashield-aol. 

 

First off, are you using the new invoice layout? If so, the updated layout in the QuickBooks mobile app requires a different method for printing invoices. 

 

Here's how:

 

  1. In your QBO mobile app, go to Menu.
  2. Click Invoices.
  3. Choose or open the invoice you want to print.
  4. Tap Email.
  5. Click Invoice Preview.
  6. Select the Invoice pdf.
  7. Once done, click the Menu icon and choose Print.

 

In addition, I recommend sending your feedback to our product engineers. This way, they can evaluate it and take appropriate action.

 

Alternatively, you can sign in to your QuickBooks Online (QBO) account via a mobile web browser or any other supported browser and print invoices from there.

 

For future reference, you can check this article to view if your invoices are open, overdue, or paid: Track the status of invoices in the QuickBooks Online mobile app.

 

Feel free to post any time if you have other questions or concerns about printing invoices. I'm here to provide you with the assistance you need.

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