Updated slowed my QB to a slow crawl!

I’m here to share some insights on why your QuickBooks is running slow, @Wicked Witch at the Front Desk.

There are some possible reasons why you’re experiencing performance issues with QuickBooks Desktop. One of which is when trying to run it on a computer that doesn’t meet the minimum system requirements. Make sure your system fulfills all the requirements for the best experience.

You'll also want to lower the Windows security so that you can update properly. Once finished, return the security to its original configuration. You can ask assistance from your IT expert about this.

If the issue persists, check out this reference for more fixes: Resolve QuickBooks Desktop performance issues: Manage your computers.

In case you need tips and information on how to manage your account and business finances. We have available resources, webinars, and training videos on our Support page. It helps you understand our product features, functions, and benefits of QuickBooks.

Don't hesitate to drop a comment below if you have any other questions or concerns with QuickBooks. I'd be glad to answer them for you.

No.  IT had to wipe entire computer and reinstall QB.  Then a few days later it happened again with an update of some kind.  We were able to roll back so solve the issue.  I have turned off all future updates from QB. 

I appreciate your for sharing some details you've performed to resolve this issue, @Wicked Witch at the Front Desk.

I'm here to provide additional information on how to isolate and fix this issue. Just to ensure I provide you the best fix, were you able to check if your computer meets the systems requirements? If not, I recommend checking it to get around this matter.

If you have and the issue persists, I suggest optimizing your server to minimize the performance issue of your QuickBooks Desktop (QBDT). You can refer to this article for guidance: Resolve QuickBooks Desktop performance issues: Manage your computers.

If this is not the case, I recommend contacting our Support team. This way, one of our live agents can securely look into your account and investigate the reason why your QBDT runs slow. Ensure to check their support hours to know when agents are available so you'll be accommodated.

Furthermore, I'm adding these resources that can guide you on how to save a copy of your company file and restore it to your computer:
 

• Back up your QuickBooks Desktop company file 
• Restore a backup of your company file

You're always welcome to post a reply in case you need further assistance running your QBDT. You can also add any questions you may have about your account. It's always my pleasure to help and ensure you run your business flawlessly.

Our IT team has confirmed that the problem is not my computer or our server.  Everything meets that standards. 

@Wicked Witch at the Front Desk  

How big is your file size?

419,004 kb

Thank you for reaching out to the Quickbooks Community, @Wicked Witch at the Front Desk. 

I appreciate you for sharing some details you have performed to resolve this issue. Allow me to furnish you with some resources to help QuickBooks speed up its performance on your device. 

To ensure optimal performance, make sure your device meets the minimum system requirements in using QuickBooks. As my colleague, MadelynC mentioned above, check out this article for more troubleshooting steps: Resolve QuickBooks Desktop performance issues: Manage your computers.

If you're still having the same issue, I'd recommend contacting our QuickBooks Customer Care team at this point so they can check to determine the cause of this problem and help you fix it. 

To get our Support, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen, select Contact Us.

They can also help submit a request to investigate the issue whenever necessary. 

For additional information on this, I recommend the following article: Fix data damage on your QuickBooks Desktop company file. 

Feel free to post again if you still need help with your QuickBooks account. Thanks for dropping by!

@Wicked Witch at the Front Desk  

If you are running QBD Pro/Premier, consider to split your data by removing older transactions. Another option, you may purchase a 3rd party file tuning service to lower the size. 

Our experience is that Pro and Premier data files start to take a long time to run reports at the 150-200 MB size. In addition, Pro and Premier become more susceptible to data corruption and other funky issues if they get to be too large.

Our books are only KB size.  This is some other kind of problem caused by an update.  Thanks.  Our ITs have fixed the problem.  Updated turned off.