What is happening when the system administration changes settings? What settings are being changed?
Hi there, TS1956.
This message or description usually shows up in QBO. Can you tell us where do you see this in QuickBooks Desktop for Mac? We just want to make sure that we're giving the right information to answer your question.
Please add a reply below to share more details. We look forward to it. Thanks.
I'll give an example of when the System Administrator - Changed settings event appears in the Audit log report, TS1956. This way, I can guide you accordingly.
Automatic logout when a person leaves without logging out is not the case when the System Administrator's- Changed settings event appears. The event will display in the report if QuickBooks itself changes or adds certain default accounts to the system. See the sample screenshot below for more guidance:
Additionally, you can refer to this article to learn more about what the audit log can do and how to use it to keep an audit trail: Use the audit log in QuickBooks Online. It includes a detailed explanation about other users such as online banking, import administration, and supports representatives.
Moreover, you can contact our Customer Care Team to know further about the Change settings status. Maybe they can review all the settings on what system admin changed in your account.
Make sure to contact them within business hours to ensure a swift response.
To learn more about the Audit log feature, check out these articles:
Remember that you're always welcome to comment below if you have other concerns or follow-up questions about monitoring your data in QuickBooks. I'm just around to help. Take care always, TS1956.
Thanks for joining this conversation, mmartinuzzi.
Allow me to hop in and share information about the System Administration adding accounts to your chart of accounts (COA) in QuickBooks Online (QBO).
Those specific default accounts added by System Administration were based on the business entity you've set up. Other special accounts are created when certain actions are taken or features are turned on in your QBO settings.
To verify if those accounts can be deactivated, consider checking out this article: Manage default and special accounts in your QuickBooks Online chart of accounts.
Also, you can browse this link to see the table of accounts based on your business type: List of Chart of Accounts Templates for QuickBooks Online companies.
For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.
Please let me know if you have additional questions about this or anything else QuickBooks. I'm more than willing to assist. Keep safe.