What type of rates can I expect if I process more than 7500 in payments per month?

Do you run a field service business? By default you may explore GoPayment

https://quickbooks.intuit.com/app/apps/appdetails/gopayment/en-us/

You may also explore these apps to manage your daily operations including accepting payments on the fields. Your employees don't need any access to your QBO account.

https:// jobber.grsm.io/quickbooks

By "in the field" I mean taking payments remotely while on a job site. I think you are correct that gopayments would be the path to look into. 

Is there any way to find a ballpark estimate of the rates I can expect if I charge more than the $7500/month? I want to do a comparison with the merchant rates from my bank before I make a decision. However with the effort I have had to put in trying to get an answer on this, I assume that it is a reflection of what Quickbooks customer support will look like as well. Which isn't very comforting.

Hello there, @pk-rocketconcret.

I'd like to ensure that you'll be able to get an estimated rate for the payments that you're going to process.

To provide you with the exact details of your concern, I recommend contacting our Merchant Services Team. This team is the best resource for such inquires as they are the experts when it comes to handling payments.

Please follow the steps below to reach them:

1. Click on Help at the top menu bar.
2. Hit on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

To add up, you can always visit this link, which provides details about the different rates that can be applied per transactions in QuickBooks Payments: Accept all types of payments quickly and easily.

I'm just a few clicks away if there's anything else you need. I'll be around to help. Wishing you all the best in everything that you do.

Thank you for the fast response. 

I have tried what you recommended. The person I spoke with couldn't give me an estimate. She would only tell me the rate that is posted on the site (2.4% / 3.4%). After not getting an answer from her I tried doing an online chat, but a person never came into the chat. I was held in the "5 minutes" screen for 30 minutes. I ran out of time and moved on. 

All I am looking for is some rough details on the claim for the 40% discount if I charge more than $7500/month. From looking around, it sounds like I would need to do more than $7500/month for 3 consecutive months. But I can't find the information on the discount. Is it a tier system? I.E. $7500 = 2.2% $10k = 2%? Or is it a straight 40% off the 2.4% making it 1.45%? Do they add any monthly fees to get the discount? 

For example, I can get a quote from other merchants like "expect to pay interchange + .1% and $0.15 per transaction with $15/month access fee." 

I sent a request to speak with a representative at 10:05am. I got this screen saying 5 minutes, and I am still waiting at 10:30am.

Thanks for following up with the Community about this, pk-rocketconcret.
 

You're doing the right thing by contacting our Customer Care Team to discuss QuickBooks Payments rates. Since you have further questions, you'll want to get in touch with them to find the correct answers.
 

There's the in-product option my colleague, BettyJaneB, went over, and I'm also sending a private message your way with another method for reaching out to Intuit.
 

I'll be looking forward to assisting you there. Have a wonderful day!

I am reaching my wit's end. Got the run around from a support agent in a chat who told me to call the merchant department, but isn't allowed to give me the number. I went through the help option to request a callback. It failed and told me to call a number. I called and it told me to go to the help option on the website and hung up on me. 

Seriously, all I am looking for is an idea of the discounted merchant rates, just an idea, not hard set rates. Am I being so unreasonable that I want to compare the potential rates to another merchant? I feel that I am asking QB to reveal some DEFCON 5 level military secrets. 

It seems like using gopayments would be such a great idea and a time saver with how it integrates into my bookkeeping. But man, this process is not making quickbooks look good.

I am getting the same run around, I have spent 2 days on this and no one can answer it.  Pretty frustrating.

I am getting the same run around, I have spent 2 days on this and no one can answer it.  Pretty frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I know this isn't an easy process for you, hgjhghk.

I understand how inconvenient it is when you're unable to get the support you need. Though, I suggest providing more information about your concern. This way, we'll be able to narrow down the best resolution that fits your concern.

If you need to speak to our Payments Support Team, I recommend checking out this article to learn how to get a representative on the line: Contact Payments Support.

Additionally, if you'd like to see the different rates that can be applied per transaction in QuickBooks Payments, I encourage you to check out this article: Accept All Types of Payments Quickly and Easily.

Lastly, I've included an article that'll help you understand more about how QuickBooks Payments deposit works:  FAQs about QuickBooks Payments Deposits.

I appreciate your patience with this. Please know that we're always to help.

After days of being given the run-around and hours of wasted time on the phone with different departments who just pushed me to a different department, I finally gave up and went with a different merchant. It is so disappointing because the integration with quickbooks online would have made my life a lot easier. But I just couldn't trust that I was going to have a good experience with gopayments. 

I feel you. I wasted days trying to get an answer. Finally gave up and went with another merchant processor. I couldn't trust that I would have a good experience with gopayments when they wouldn't answer a simple question. 

The best answer I could come up with was that the discounted rate is a surprise that I would only learn about once I qualify for a rate review. Until that time it is a gigantic trade secret that only a few employees with high-level security clearance are allowed to know. I hope you can sense my frustration, I never wanted to use a product so bad and not be able to.

@pk-rocketconcret @hgjhghk 

You may explore this one for reference to integrate with your QBO account.

http:// get.practiceignition.com/quickbooks

2.5% + 30c when you use it to accept domestic credit card payments

3.6% + 30c when you use it to accept international/Amex credit card payments

Had the same problem.  Promised a reduction in our fees as soon as we processed at least $7,500 for three months straight.  The kicker is when you comply with this, Intuit sends you to one of their sales staff who agrees to send the rate decrease request higher up.  However, it invariably gets denied and you won't be allow to speak to the person that denied it. Instead, the Intuit sales person on the phone offers you some measly reduction which is made up by increasing your monthly fees or your service fees with some other type of credit card processing fee (that you use less)

@Save Benefits 

You may explore other options. One processor offers 2.49% per transaction + monthly fees. If you process more than $50,000 per month, you may qualify for lower processing rates.