Glad to have you here on the Community page, @maurice.
We have updated a better way of contacting support without publishing our phone number. You can do this by requesting a callback or messaging an agent.
Here are the steps:
- Select Contact us from the Help menu.
- Enter what you're needing assistance under the What can we help you with? page.
- Click on Let's talk.
- Choose a way to connect with support. (Message an agent or Get a callback)
For the support hours and types, you can check it on our Support hours and types page and tap on the Quickbooks Online link.
Please know that you can also share your concern here on the Community page so we can address them immediately. Just leave a comment below. Have a great day ahead!