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oquinn
Level 1

Why is program so slow?

Quickbooks is very slow when I try to open an old expense.  Takes forever do download the information.
2 Comments 2
4Gal
Level 11

Why is program so slow?

Try opening your QBO account on any private/incognito browser.

Candice C
QuickBooks Team

Why is program so slow?

Hey there, @oquinn

 

Congrats on making your first post here in the Community! Id be more than happy to help you get your QuickBooks Online account working quicker. 

 

There are a few things that you should check to ensure that you're getting the most out of your QuickBooks experience: 

 

  • Are you using Google Chrome? We recommend Chrome to receive the best quality. If you already use it, make sure that you have the latest release. 
  • Your operating system may not be up-to-date. Review our system requirements guide for more details. 
  • Try using an incognito window or private browser. If this works, go back to your regular session and clear your browser's history
  • Verify that your internet speed isn't limiting your QuickBooks. 

 

This guide will allow you to look over these statements above and more: Why is my QuickBooks slow? 

 

I hope this helps. Feel free to reach back out if you run into any more trouble. Have a wonderful day! 

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