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Join nowHey Kasu!
I'm here to fix this issue about the supplier credit and bills on your balance sheet report.
It could be that you have multiple Accounts Payable (A/P) accounts on your QuickBooks Desktop company file. When you convert the file, it copies the data and transfers it to QuickBooks Online. Please note that QuickBooks Online only uses a single A/P account.
You can also run the same report on QuickBooks Desktop and compare them. Make sure that the filters, such as the date and accounting method, are the same. Go to Reports menu, Company & Financial, then Balance Sheet.
Let us check if this liability account is under the A/P category so we can simply merge them to fix this. Follow these steps:
Here's how to merge them:
Here's the article on how to keep and remove duplicate accounts, customers, and vendors for your reference: Merge duplicate accounts, customers, and vendors in QuickBooks Online.
With regards to the credit, it'll reflect under the A/P account in the balance sheet. However, it's in a negative format and will offset the A/P balance. Here's how it looks like:
Here are some of the articles on how to fix issues in a balance sheet report:
Additionally, QuickBooks Online allows you to customize the reports to get accurate data.
I'll be here if you need more help in running financial reports. Take care!
Thank you. It worked!
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