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Level 3

Applying Vendor Credits to vendor payment

Here I am again with another QBO question; a complete change from QB's desktop.

I entered 2 vendor credits.  Now I want to pay the vendor.  I check off all the outstanding bills, then check the vendor credit at the bottom and the credits are being added to the payment!  Please help.  This is so frustrating.

Solved
Best answer June 01, 2020

Best Answers
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QuickBooks Team

Applying Vendor Credits to vendor payment

Hello there, @Lynn918.

 

The vendor credit will be added to the payment once you check it when paying the bills. If the credit is not yet to be used, I suggest unchecking it. Then only select the outstanding bills to pay.

 

Also, can you provide screenshots for us to further check your concern? I'd appreciate any information you can add to help determine the main cause of the issue.

 

Feel free to browse this article for more information about vendor credits: Manage Vendor Credits.

 

For more references, here are articles to help you track all money you've paid to a vendor for a particular date range:

 

Let me know if you have other questions about QuickBooks. I'll be right here to help you out. Have a great day.

View solution in original post

2 Comments
Highlighted
QuickBooks Team

Applying Vendor Credits to vendor payment

Hello there, @Lynn918.

 

The vendor credit will be added to the payment once you check it when paying the bills. If the credit is not yet to be used, I suggest unchecking it. Then only select the outstanding bills to pay.

 

Also, can you provide screenshots for us to further check your concern? I'd appreciate any information you can add to help determine the main cause of the issue.

 

Feel free to browse this article for more information about vendor credits: Manage Vendor Credits.

 

For more references, here are articles to help you track all money you've paid to a vendor for a particular date range:

 

Let me know if you have other questions about QuickBooks. I'll be right here to help you out. Have a great day.

View solution in original post

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Level 1

Applying Vendor Credits to vendor payment

after I used the vendor credit to the payment,  I still see the credit amount in the transaction history.  Any way I can remove the credit after being applied to payment.  so that I won't confuse myself whether I used the credit or not.

 

Sarah

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