Can clients store ACH information

We're glad to have you here in the Community space, deshannon.

For us to give you the appropriate details and assistance, may I ask what information you're referring to regarding ACH? Any additional information would be much appreciated.

Feel free to reply to this thread and give us an update regarding this matter. We'll be here to answer you 24/7. Have a great day!

We get our customers' permission to store their ACH account information for automatic future payment at the time of invoicing.  Ordinarily, the customer gives us the data and we enter it into the system where it is saved.  Do we have the ability to let the customer enter the data into the system for future invoice payments that we trigger?

Thanks.

I can share some information about letting your customers enter their ACH information, @Diver_Allen. 

The option allowing your customers to add their ACH information is still unavailable. However, the current process of obtaining your customer's authorization to accept ACH payments and saving their bank account information is designed for your convenience. This will prevent the need for re-entry the next time you process their payments. 

You'll have to process a bank transfer payment for an invoice or sales receipt. Or add your customer's bank info to a recurring sales receipt. Add their banking information, get authorization, and process the payment. Check out this article for more details: Process an ACH bank transfer from a customer in QuickBooks Online.

Here's an article that provides a detailed guide on when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments. It also covers various aspects, such as deposit speeds, checking the status of deposits, and specific customer payments. 

We're always here to provide more information about adding customers' ACH information. Don't hesitate to post in this thread if you have any questions. Have a great day!