Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
missmissySEI
Level 4

Canceled Invoice that I received payment on

I invoiced a customer that wasn't supposed to be invoiced until June. They already sent the check (not applied yet).  They said they would rather me keep the check and put it on their account for the bill in June.  How do I record this payment?  Should I apply it to the invoice that will be cancelled, then when I cancel the invoice (if I can once there is a payment on it) a credit will be generated? Or, should I cancel the invoice before a payment is applied, and if so, how do I receive that payment because it asks for an invoice to be applied to?

Solved
Best answer March 11, 2023

Best Answers
Rainflurry
Level 15

Canceled Invoice that I received payment on

@missmissySEI 

 

Presumably, you won't be providing the product/service until June.  If so, cancel the invoice (otherwise you will book income prematurely) and receive the payment.  When you receive the payment and don't apply it to an invoice, it will stay as a credit on their account.  Then, when you issue the invoice in June, apply the credit. 

View solution in original post

4 Comments 4
Rainflurry
Level 15

Canceled Invoice that I received payment on

@missmissySEI 

 

Presumably, you won't be providing the product/service until June.  If so, cancel the invoice (otherwise you will book income prematurely) and receive the payment.  When you receive the payment and don't apply it to an invoice, it will stay as a credit on their account.  Then, when you issue the invoice in June, apply the credit. 

missmissySEI
Level 4

Canceled Invoice that I received payment on

That makes the most sense, I just know it asks for an invoice number to apply the payment to so I wasn't sure if I could receive a payment without giving it an invoice number.  Thank you so much.  

missmissySEI
Level 4

Canceled Invoice that I received payment on

I deleted and received the payment as a credit.  Perfect!  Thank you so much.

FritzF
Moderator

Canceled Invoice that I received payment on

Hello, Rainflurry.

 

I appreciate you for always sharing your knowledge about QuickBooks. This will definitely help other users as well in the future. Please keep on posting here in the Community.

 

Stay safe and have a great rest of the day.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us