We are keen on pursuing this matter further, and our legal representative is exploring the possibility of a class action lawsuit. Could you share your attorney's contact details so that our legal teams can coordinate? My lawyer has previous experience with Quickbooks and is well-acquainted with the subject at hand.  Could you please share the website and any relevant details here?

If you had read through this thread at all, even just skimming thorough it, you would have seen where there is a link to click that will take you to a FB page with information for an attorney that is wanting to help with a lawsuit.  It's posted multiple times throughout.  (Just FYI, it's not me that created this fb page.  I'm just posting it for y'all that won't look through the post to find it yourselves) 

https://www.facebook.com/groups/1324101394966851/discussion/preview 

Intuit has agaun and agian added fees to my account that i did not agree to. I had a quickbooks account the just added a pay roll fee. I spoke to them in october was suppose to give back money still doing it in febuary than they only can return 1 month. They are thieves and want to stsrt a class action suit and see how many companys they do this to. Im at [Email address removed]. [Mobile number removed]

Hi there,

I have just recently had this happen to me as well.  I opened a QB checking account to take advantage of their envelope promotion.  I transferred 10k of my personal funds into the account.  I am a brand new business.  After a couple of days of the acct being open, QB decided to close my merchant acct, citing no reason for doing so.  My 10k transfer was still showing up as pending.  I called QB and they confirmed my money would be transferred back to my personal bank the next day.   Instead of the money going back to my personal acct, it went into the checking acct that is on hold!  I can do absolutely nothing with this acct.  I have called numerous times to get my money back (16+ hours) on the phone with them.  Worst customer service and worst experience of my life.  No one wants to help, no one wants to take responsibility, they send you from person to person, you are on hold for HOURS.  Last guy I talked to, Andrew, told me there was absolutely nothing I could do...to stop calling and that they could hold my money indefinitely.  Not sure if my business will even be able to launch now because of this.   This is a scam they are running, it should be illegal, and they need to be sued.  Don't fall into the trap.  I am happy to help anyway I can with a law suite and tell my story.

I would like to join the lawsuit. Quickbooks has failed to pay federal and state tax obligations ever though they have debited my account. I was sent delinquent notices and had to pay them directly, effect my paying the same liability twice. Getting QB to recognize their error has been impossible. I am at my wit’s end. 

Here is the facebook link to the lawsuit - you'll find who to contact here 

https://www.facebook.com/groups/1324101394966851/discussion/preview

This POS company just deleted 14 years of my account. It says it can't find anyone with my account log-in, after having just charged me $60 for my monthly subscription, and while showing the last date that I logged into said account, which was recently. I'm in. Add me to your class action.

Holly [removed]

Roark Law Offices

[email address removed]

Same thing here!! Is it the uae or uk version?

Me too! 

Can I join in the lawsuit?  

My problem is not exactly like yours, but almost as bad.  I quickbooks desktop in January of 2024.  It is almost four months and the program has been unusable for me.  Every time I complained they would suggest a new product to purchase or an upgrade.  The program   I am now on the online version with upgrades on payroll, bookkeeping and bookkeeping.  I have the Enterprise 2024 Advanced version of QB.  I cannot pay my bills or taxes.  I have paid about 4,500.00 in penalties from IRS because QB didn't send out my taxes as agreed.  

This is KILLING MY BUSINESS!!  I can not even get a refund of my money.  I have paid thousands to them.

How can we spread the word?

If you are going to hold money for that long then you should not send out emails saying the deposit will be in your account within 1-2 business days. I have had quickbooks for almost 30 years and never had a problem until recently. You are holding $76,000 and I have been told there is no problem with the deposit. Yet a week a half later I still don't have my money. The client that paid that is threatening to get an attorney. Real good for business! I spoke to our bank owner and was told that this is happening repeatedly now with Quickbook deposits. I spoke to Quickbooks last week. They said Friday. Spoke to them yesterday and they said today by 4. No money still! I have been on hold for 90 minutes and can not get any management on the phone. We have lost an employee possibly a client and are threatening a lawsuit. No one cares at Quickbooks and I still do not have our money!

Please include me in this. I was assured by the QuickBooks team that I was cleared to deliver my product, even though my $2,900 was on hold. They then closed my account the next day with no explanation, but still assured me that I was protected and would be receiving my money. I never would have done the transaction otherwise. I have been contacting Quickbooks since January 3rd with the assumption that I would be helped, and now I have been on the phone for an hour (currently on hold to speak to someone higher) and the only solution I've been given is to contact the customer and have them send the transaction again, which is impossible at this point. Let me know how I can connect. 

I will join your lawsuit. Intuit just sent $13k of my money to an unauthorized third party against my instruction. 

I messaged you on instagram 

They need to be sued again for false advertising.  The urgent messages that QB will not work after 5/31/24 is a LIE and is emotional terrorism to drive everyone to their crappy crappy crappy online version.  They did the exact same thing some months ago, which freaked out all my clients.  That too was a lie.

THIS SOFTWARE IS AWFUL.  THEY WOULD NOT LET ME POST THE WORD THAT IS SLANG FOR FECES.

THE TECH SUPPORT IS ILL-EQUIPPED TO DEAL WITH THE PROBLEMS.

I CANNOT DO ANY BANKING.

I HAVE LOST SO MUCH TIME AND MONEY IN THE PAST WEEK ITS INSANE.

I AM DEMANDING A FULL REFUND.  i WANT QUICKBOOKS TO PAY FOR A BOOKKEEPER SO I CAN GO BACK TO DESKTOP.

ADAM TAUB