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Level 1

Credit card convenience fee

We plan to begin charging clients a convenience fee for using a credit card. Visa and Mastercard say I have to notify my provider, but I cannot find anywhere to do that. Does anyone know where I am to do this?  Thank you!

1 Comment

Re: Credit card convenience fee

Sending good vibes to you, pwoodward.

Let me help and get you pointed in the direction so you can notify your provider about credit card convenience fee.


In order to notify your provider about the credit card fee, I recommend reaching out directly to our QuickBooks Payments Support. You would have to call since credit card information is confidential, and we value your privacy.


You can get our most-up-to-date contact number here:


Here are some recommended articles that you might find helpful:


Keep me posted if you still need help about credit card fees in QuickBooks Online.

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