We plan to begin charging clients a convenience fee for using a credit card. Visa and Mastercard say I have to notify my provider, but I cannot find anywhere to do that. Does anyone know where I am to do this? Thank you!
Let me help and get you pointed in the direction so you can notify your provider about credit card convenience fee.
In order to notify your provider about the credit card fee, I recommend reaching out directly to our QuickBooks Payments Support. You would have to call since credit card information is confidential, and we value your privacy.
I would like to charge a convenience fee for online payments. Since payments are normally made in person in cash, this is legal in my state. Why does quickbooks make adding a convenience fee possible for some clients and not others? My cleaning service uses quickbooks and has the option to add a convenience fee in their settings (I asked). But it is not an option in my settings. This makes no sense to me. We are using the same Quickbooks Online service and should both have all available options.
Thanks for the question; let me see if we can find an option for you. QuickBooks Payments does not offer this function. What you can do, however, is create a service fee that you can manually add to your online invoices. This article will walk you through those steps: